Nilesh V N
Bangalore
Summary
Dynamic IT Product Owner with extensive experience at Ericsson, specializing in SAP applications and HANA Cloud migrations. Proven track record in executing migration strategies and enhancing data ingestion processes. Adept at stakeholder relationship management, I successfully led a team of 15 engineers, ensuring alignment with business objectives and prioritizing product backlogs effectively.
Overview
3
3
Certifications
23
23
years of professional experience
Work History
IT PRODUCT OWNER
ERICSSON
BANGLORE
10.2024 - Current
- Currently leading the RISE migration of 20+ SAP applications from AWS Cloud to SAP RISE.
- Leading the discussions with business on the adaptation to the BDC transformation journey.
- Leading the Native HANA Migration to HANA Cloud and BDC Landscape.
- Managed product backlog, aligning it with business priorities to support timely delivery of product features.
- Spearheaded product roadmap creation, prioritizing tasks based on stakeholder feedback.
- Worked alongside cross-functional teams to establish clear product vision and requirements.
- Developed product vision aligned with strategic business objectives, guiding team focus and decision-making.
- Led team of 15+ data engineers to ingest data from SAP and non-SAP systems into Snowflake, enhancing data accessibility.
- Constructed framework for effective data ingestion processes.
- Interpreted business requirements into technical specifications via stakeholder engagement.
- Served as main point of contact for stakeholders and development teams.
IT SAP AREA DELIVERY MANAGER/ ARCHITECT
ERICSSON
BANGLORE
09.2013 - 10.2024
- Leading the Migration of 20+ SAP Platform application to AWS Cloud Platform.
- Create, manage and continuously improve a catalogue of SAP offerings.
- Handling 3 vendors for supporting the application operations.
- Develop road maps describing the evolution of all enterprise solution portfolios from current state to future state.
- Assess and perform systems utilization and headroom reports to assist in troubleshooting and performance tuning.
- Working on S/4HANA implementation for ERP change out and impact on Analytics applications like EBW and Native HANA.
- Managing the SAP MAX ATTENTION contract to avail all the SAP Offerings.
- Lead the Migration of SAP Solution Manager from Oracle DB to HANA DB.
- Handling the Application operation Escalations, Change Management.
- DMO migration to BW on HANA & Suite on HANA and performing different configurations and maintenance tasks on HANA DB.
- Quality control of the developed/new solutions, development of improvement suggestions.
- Provides day-to-day technical/professional assistance for projects and programs delivered beyond the completion date.
- Providing proactive support, through effective capacity planning and change management.
- Prepares code documentation in support of program development. Creates and maintains system specification and sub-system specification documentation.
- Ensure the solution portfolios are managed by a combination of internal teams and external managed services providers.
- Define and advocate the principles of application integration, and the use of middleware tools and standards.
- Builds SAP applications using SAP development tools and frameworks.
- Work with software engineer, PMs and operations teams to manage the solution delivery.
- Responsible for Project management, Service Delivery and support for all major SAP projects within Organization.
- Led process and service improvement initiatives.
- Vendor Management to make sure all the services are supported effectively.
- Quality planning & Quality assurance. Forecast the Finance cost for the SA.
- Oversaw 100% compliance of meeting SLA's and KPI's in accordance with master services.
- Reduced support costs by developing new workflows and support processes.
- Designed and developed a comprehensive metrics tracking system to monitor service delivery performance, customer metrics.
- Managed and monitored results of team to ensure internal and external SLA's are met.
- Working on the HANA installation and movement of the current solutions from BW to HANA.
- Coordinated ongoing team projects and resolved system, process and participant issues with cross functional team members.
- Developed effective client relationships which led to high client satisfaction scores.
- Facilitated weekly client meetings to review project status, upcoming deliverables and address concerns.
- Setting up the HANA and SLT environment.
- Managing the SAP Cloud and HANA Migration.
- OS DB migration of the current BW Production systems of 100 TB.
- Setting up the Technical Monitoring from Solution Manager for all the Production Environments.
- Responsible for preparing the operation roadmaps for my vertical.
- Drive and manage improvements including operational demands and orders.
- Governance and reporting of Stakeholder interface (SLAs).
- Governance the operational supplier relationships and supplier SLAs.
- Establish, agree and follow-up the financial budget/forecast for the respective area/region/site/organization.
SAP Basis Team Delivery Lead
IBM INDIA
Hyderabad
01.2010 - 09.2013
- Provide Technical guidance to the Team members.
- Ensure delivery of various documents to client on time.
- Performance Meeting with Client to update the status of the various systems.
- Escalation calls with client to give the RCA of issues.
- Making sure SLA is met for all the Basis Tickets.
- Upgrade from NW 7.01 to NW 7.3.
- BI TREX 7.2 upgrade and Revision upgrade.
SAP Basis Administrator
NAM INFO
NJ
06.2007 - 01.2010
- Configuration of the ECC and SCM system for the Warehouse management.
- Troubleshooting the Java issues.
- Installation and Configuration of the BI systems.
- System Copy of the PRD to QAS and DEV boxes.
- Performance tuning of the ABAP Reports.
- Setup and maintain the J2EE stack of SAP Portal 7.0.
- Configured Transport Management System for ECC landscape (DEV, QAS and PRD) using STMS.
- Applying Support packs both ABAP and JAVA.
- Installation of the EP and Configuration.
- Portal UME and security administrations.
- Kernel Upgrade.
SAP Basis Administrator
IBM India
04.2005 - 05.2007
- erformance Monitoring
- Spool Management
- Client Administration
- User Administration and Authorizations
- Kernel upgrades
- Updated the SAP GUI Front-end Patches annually with no interruption to business
- Expert knowledge of the transport tools R3trans, TP, buffer, and log files
- Monitored the software for performance, system failures, failed updates, and runtime errors
- Improved efficiency of applying software patches by implementing Note Assistant
- Recaptured disk space by deleting obsolete programs and tables in the system
- SPAM, SAINT upgrades
- TMS administration
SAP BASIS/ABAP
Reliance Global Service
03.2003 - 01.2005
- Installation of the SAP R/3 4.7, ECC 5.0 and Solution manager 3.2.
- Scheduling the background jobs and Monitoring.
- Daily Monitoring of the systems.
- Configured Transport Management system (STMS).
- Experience in working with Transports in transporting roles between Development, QAS and Production R/3 systems and users.
- Handle ITS, and BW system and troubleshoot and provide supports.
- Establish source system for BW landscape.
Education
B.E - Computer Science
Visveshwariah University
IndiaSkills
- SAP applications expertise
- HANA Cloud and BTP proficiency
- Migration strategy execution
- Cloud architecture planning
- Data ingestion processes
- Backlog prioritization
- Stakeholder relationship management
Certification
SAP BTP Architect
Timeline
IT PRODUCT OWNER
ERICSSON
10.2024 - Current
IT SAP AREA DELIVERY MANAGER/ ARCHITECT
ERICSSON
09.2013 - 10.2024
SAP Basis Team Delivery Lead
IBM INDIA
01.2010 - 09.2013
SAP Basis Administrator
NAM INFO
06.2007 - 01.2010
SAP Basis Administrator
IBM India
04.2005 - 05.2007
SAP BASIS/ABAP
Reliance Global Service
03.2003 - 01.2005
B.E - Computer Science
Visveshwariah University