Nilesh Shedge
Analyst-I
Pune
Summary
Dedicated IT professional with 6+ years of experience, including 5 years as Analyst I, skilled in SRE, cloud infrastructure, Kubernetes, automation, and monitoring. Proven in incident management, system reliability, and performance optimization, with a strong passion for Linux, cloud, and open-source technologies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Analyst-I
Seagate Technology, Pune
Pune, Maharashtra
03.2021 - Current
- Kubernetes Administration experience in deploying and managing Kubernetes clusters, including installation, upgrading and ongoing administrations around 20+ cluster running on AKS and on-prem.
- Writing manifest file for Pod, Containers, Services, and deployment, replica-set.Logging and monitoring of clusters and application using solarwind, ELK, Kube metrics server.
- Experienced with expertise in implementing monitoring solutions using Kibana, Grafana, Tabeau, Solarwinds, Graylog and Prometheus. Skilled in configuring real-time dashboards, automated alerting, and proactive issue resolution to ensure system reliability, performance, and uptime.
- Alert Configuration and Alert Monitoring
- Knowledgeable in server patching processes, ensuring timely and secure updates. Ability to write and optimize shell scripts or automation scripts in Bash to streamline operational processes in Unix/Linux environments.
- In-depth understanding of ITIL processes, including Incident Management, Change Management, and Problem Management and ensuring consistent follow-up, accurate case management, and efficient resolution, in alignment with Service Level Agreements (SLAs).
- Collaborated effectively with internal teams to resolve complex technical inquiries and escalated issues, contributing to cross-departmental problem-solving and continuous service improvement
- Worked on Azure services, with practical experience in managing cloud-based infrastructures. Experienced in deploying and managing Azure resources using ARM templates and Terraform
- Implemented CI/CD automation with Jenkins and ArgoCD, deploying code on Kubernetes to optimize team workflows.
Desktop Support Engineer (L1)
ACE Computer Services
05.2018 - 07.2019
- Resolved user issues related to hardware, software, and networking.
- Assisted users with application installation and system configuration.
- Diagnosed problems through structured troubleshooting and user interaction.
Education
PG Diploma - IT Infrastructure, Systems & Security
Institute For Advanced Computing & Software Development
Pune 04.2001 -
Bachelor of Engineering - undefined
Pune University
05.2017
Skills
Azure Cloud
Docker
Kubernetes /AKS
Git /GitHub
Ansible
ArgoCD
Linux
Jira & Confluence
Jenkins
CI/CD
Shell Scripting
Grafana/Prometheus
Azure - DevOps
SQL
Graylog
Terraform
Salesforce
ELK
Solarwinds
Tableau
Certification
Red Hat Certified System Administrator (RHCSA)
Timeline
Analyst-I
Seagate Technology, Pune
03.2021 - Current
Desktop Support Engineer (L1)
ACE Computer Services
05.2018 - 07.2019
PG Diploma - IT Infrastructure, Systems & Security
Institute For Advanced Computing & Software Development
04.2001 -
Bachelor of Engineering - undefined
Pune University