Process Executive
Ocwen Financial Solutions Pvt. Ltd.
Pune
- Resolving queries/disputes through written correspondence to clients regarding mortgage account including below points:
- To ensure there is 100% accuracy of information on the mortgage account
- To ensure there is zero critical errors in the written correspondence
- To ensure adequate research was done before drafting the correspondence
- To ensure correspondence is professional, free of spelling/grammatical errors and correct business formatting is followed
- To ensure borrowers' said and unsaid queries are answered with equal importance
