Nilotpol Neogie

• Product Managed: Ingram Micro Digital Platform, multiple ecosystem.
• Ingram Micro is going through a digital transformation to create a single platform to support cloud and traditional hardware for MSPs and resellers. Participated in X4S, XVS, and multiple microservices for digital transformation to replace legacy applications.
• Roles: Scrum Master Role X4S, RTE for XVS, UAT Support, Integration Testing, Offshore Resource Management, and Trainings. Reporting Important Metrics.
• Led cross-functional teams to define product roadmaps and prioritize features.
• Collaborated with stakeholders to gather requirements and validate product concepts and generated test strategy
• Managed product life cycle from inception to launch, ensuring alignment with market needs.
• Introduced Mind Mapping software to plan and brainstorm better.

• Oversaw product management for Gintaa, an online barter and auction platform.
• Directed deployment processes and software release schedules across multiple projects.
• Conducted post-release reviews to gather feedback for ongoing enhancements.
• Coordinated activities with project teams and stakeholders to ensure successful release execution.
• Oversaw quality assurance procedures during release cycles and testing phases.
• Managed software release schedules and deployment processes for multiple projects.
• Performed exploratory testing and identified issues in the system before release.

• Conducted market research to identify target customer segments and enhance strategic focus.
• Developed business plans aligning organizational vision with market opportunities.
• Got Startup, MSME and other related certifications.
• Implemented process improvements to streamline operations and minimize bottlenecks.
• Reviewed operational procedures regularly, adapting them to market conditions and customer demands.
• Supervised daily operations of dairy herd management, ensuring efficient milking processes.
• Contributed innovative ideas to improve operational efficiency and boost profitability.
• Developed business strategies to drive growth in the competitive dairy market.

• Managed CloudBlue, a multivendor subscription billing marketplace for B2B commerce.
• Enabled partners to onboard products and establish catalogs in multiple currencies.
• Facilitated comprehensive marketplace solutions for resellers of various SaaS products.
• Integrated systems to optimize SaaS distribution and partner onboarding processes.
• Led cross-functional teams to improve operational efficiency and streamline workflows.
• Conducted training programs to elevate team skills and performance across departments.
• Collaborated with executive leadership to implement organizational change and innovation strategies.

• Managed Ensim Automation Suite, an ordering and subscription billing platform for Cloud Managed Service Providers.
• Oversaw modules for identity management, authorization, authentication, product catalog, and order provisioning.
• Streamlined billing processes with invoicing, payment integrations, and tax compliance.
• Facilitated incident management to maintain service continuity and enhance client satisfaction.
• Integrated cloud service provider systems, including Symantec and Office 365, improving interoperability.
• Conducted regular audits to ensure adherence to industry standards.
• Trained staff on quality control procedures to promote best practices.
• Collaborated with development teams to refine testing methodologies for improved outcomes.

• Product Managed: Comverse (a Telecom activation and billing product)
• Description: Comverse-ONE Customer self-service web application for Comverse which includes 4 types of web application feature depending on user role such as Dealer - Point Of Sales (POS), Customer Sales Portal (CSR), End User- Consumer App and End user –Business App; it is a "Do it yourself Kind" like application which has capabilities such as Inventory management and ordering, account and subscriber Contact Management, Billing &Credit Management Payment management, Recharge, Invoice generation, Online Shop for Telecom Product and Equipment, Online Recharge, Ticket Management

Managed MICA Telco Billing Product for Telstra and Vodafone to enhance billing and discount processes.

Led testing initiatives for software applications across various client environments.

• Oversaw backend integration for service transactions, including activation, suspension, and cancellation.
• Developed and executed test plans, test cases, and test scripts for various projects.
• Led testing initiatives for software applications in diverse client environments.
• Conducted thorough testing of software applications to identify defects and ensure quality.
• Coordinated with cross-team developers for a system integration test, efficient defect resolution process.