NIMISHA GEORGE
Ernakulam
Summary
A self-motivated and hardworking graduate looking for a job in a reputable organization to continue learning and to mold skills, along with a working atmosphere that helps in mutual growth and benefits.
Overview
9
9
years of professional experience
Work History
Process Executive
FEDERAL OPERATIONS AND SERVICES LTD (FEDSERV)
ERNAKULAM
10.2019 - Current
- Mold the team and embrace change to adapt within a dynamic market.
- Coordinated activities for internal and external groups.
- Built strong relationships with customers through a positive attitude and attentive responses.
- Participated in cross-functional team-building activities.
- Initiate a timely response to emails, voicemails, and written correspondence.
- Motivate employees to maximize team productivity.
- Vendor management.
- Account opening and KYC-related processes.
- Using the tool of Finacle and banking-related applications.
- Effectively communicate between the Federal Bank branches, IT department, and production team.
- Track customers' consignments and complete the required dispatch-related processes on a priority basis.
- Handling sensitive data related to checks and ATM cards, coordinates between IT and vendors.
Associate
MASS CONSULTANCY (FEDERAL BANK LTD)
ALUVA
08.2016 - 10.2019
- Vendor management.
- Initiate timely responses to emails, voicemails, and written correspondence.
- Providing TDS certificate.
- Effectively communicate between the Federal Bank branches.
- Coordinated activities for internal and external groups.
Education
Bachelor of Computer Applications -
NIRMALA COLLEGE OF IT
CHALAKUDY04-2016
12th - Biology Science
STAR JESUS Higher Secondary School
Karukutty03-2012
10th -
St. Joseph's Girls High School
Chengal03-2010
Skills
- Vendor management
- Account opening
- KYC compliance
- Finacle application
- Dispatch coordination
- Customer relationship management
- Team motivation
- Adaptability
- Organized, responsible, and goes beyond duties
Affiliations
- Extra Miler Award for showing exemplary performance in Branch onboarding for two consecutive years - Federal Operations and Services Ltd (FEDSERV)
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Beginner
A1
Timeline
Process Executive
FEDERAL OPERATIONS AND SERVICES LTD (FEDSERV)
10.2019 - Current
Associate
MASS CONSULTANCY (FEDERAL BANK LTD)
08.2016 - 10.2019
Bachelor of Computer Applications -
NIRMALA COLLEGE OF IT
12th - Biology Science
STAR JESUS Higher Secondary School
10th -
St. Joseph's Girls High School
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