Summary
Work History
Education
Skills
Accomplishments
Languages
Qualities
Timeline
Generic
Nimita Chakravorty

Nimita Chakravorty

Chhindwara

Summary

Dynamic Guest Service Associate at Accord International Hotel, adept at enhancing guest experiences through exceptional communication and problem resolution skills. Leveraged cooking and grooming expertise to elevate service quality, ensuring guest satisfaction and loyalty. Recognized for effectively managing inquiries and collaborating across departments to deliver seamless hospitality.

Work History

Guest Service Associate

Accord International Hotel
Chhindwara
01.2025 - 04.2025
  • Provided guests with information about local attractions, restaurants, and transportation options.
  • Ensured that all guest inquiries were answered promptly and accurately.
  • Collaborated with other departments to provide an excellent guest experience.
  • Answered incoming calls from potential customers to answer questions about hotel amenities, rates, availability.
  • Performed daily opening and closing procedures for the front desk including cash management duties.

Education

Class 10th -

Wisdom Public School
Parasia
06-2017

Class 12th -

Open School
Chhindwara
12-2020

Graduate Certificate -

ITM University
Raipur
03-2018

Internship -

Hyatt Regency
Delhi
06-2023

Skills

  • Cooking skills
  • Grooming skills
  • Listening skills
  • Situation handling
  • Public safety
  • Communication skills
  • Problem resolution
  • Customer service

Accomplishments

  • Participated in Red Cross in school.
  • Yellow Belt holder in school.

Languages

Hindi
First Language
English
Advanced (C1)
C1
Bengali
Advanced (C1)
C1

Qualities

  • Trustworthy
  • Patience
  • Hard Working
  • Team Leader
  • Work Efficient

Timeline

Guest Service Associate

Accord International Hotel
01.2025 - 04.2025

Class 10th -

Wisdom Public School

Class 12th -

Open School

Graduate Certificate -

ITM University

Internship -

Hyatt Regency

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Nimita Chakravorty