Summary
Overview
Work History
Education
Skills
Timeline
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NIMITHA  PAVITHRAN

NIMITHA PAVITHRAN

Banker
Trivandrum

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Assistant Manager

Muthoot Fincorp Ltd
Trivandrum
01.2022 - Current
  • Mentored team members to enhance professional development and accountability in workplace.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Assisted as operational banking support for the company accounts.

Customer Service Officer

Axis Bank Ltd
Trivandrum
06.2016 - 11.2021
  • Promoted company brand and unique offerings through personalized customer service.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Completed data entry to record call notes, suggestions and questions.

Education

Bachelor of Engineering - Computer Science

C S I I T Thovalai
Nagercoil
06.2010 - 06.2014

Skills

    Financial Management

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Timeline

Assistant Manager

Muthoot Fincorp Ltd
01.2022 - Current

Customer Service Officer

Axis Bank Ltd
06.2016 - 11.2021

Bachelor of Engineering - Computer Science

C S I I T Thovalai
06.2010 - 06.2014
NIMITHA PAVITHRANBanker