Hi, I’m
Nimya N
Quality Engineer
Malappuram,KL
Summary
Quality Assurance Analyst with experience in detailed technical specifications. Offers collaborative style and has outstanding communication skills. Expertise in test reporting and defect resolution. Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers.
Overview
9
years of professional experience
Work History
Adhwaitha Web Consultancy Services
Quality Assurance Analyst
11.2021 - Current
Job overview
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Fixed identified issues to increase productivity and boost workflows.
- Created and achieved product quality objectives and met product specifications.
- Participated in requirements and used case reviews.
- Created successful test scripts to manage automated feature testing,
- Assisted teammates in developing skills necessary to grasp application concepts and tool suite.
Just Energy
Operations Specialist
12.2019 - 05.2020
Job overview
- Resolving process related issues and queries via JUNIFER
- Manually analyzing billing discrepancies.
- Tracked and analyzed reports to determine needed improvements.
Accenture
Senior Process Associate
08.2017 - 06.2019
Job overview
- Manual Classification of objects for training
- Assuring the quality of labels and correcting the
errors made by operators (QA) - Contributing ideas for high grade product with less
time. - Identified and resolved process issues to drive optimal workflow and business growth.
Capita India Pvt Ltd
Senior Customer Support Executive
07.2015 - 06.2017
Job overview
- Resolving process related issues and queries via
SAP tool CRM - Maintain financial accounts by processing
customer adjustments. - Receiving and analyzing client calls and updating
relevant information in team huddles.
Education
Anna University Chennai
B.E Computer Science and Engineering
01.2015
Skills
- BE Computer Science and Engineering (2011-2015)
- Extensive knowledge in automation testing in python- selenium
- MS Office (Word, Excel, Power Point)
- SAP CRM
- Analyzing and identifying objects for labeling
- Identifying annotations for improving efficiency in machine learning
- Test Planning
- Bug tracking
- Report Analysis
- Quality Assurance
- Quality Assurance Controls
- Bug Tracking
- Testing Plans
- Test Case Development
- Software System Testing
Timeline
Quality Assurance Analyst
Adhwaitha Web Consultancy Services
11.2021 - Current
Operations Specialist
Just Energy
12.2019 - 05.2020
Senior Process Associate
Accenture
08.2017 - 06.2019
Senior Customer Support Executive
Capita India Pvt Ltd
07.2015 - 06.2017
Anna University Chennai
B.E Computer Science and Engineering
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