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Nipun Bansal
Panchkula
Summary
Senior Technology and Delivery Leader with 20+ years of experience. Strong experience in IT services with expertise in program management, client relationship, costing, forecasting, and P&L analysis. Manage program delivery, ensuring timely completion of projects within budget and quality standards. Develop and maintain strong relationships with clients to understand their needs and expectations. Oversee costing, forecasting, and P&L management for programs, identifying areas for improvement. Lead cross-functional teams to deliver high-quality solutions that meet client requirements. Proven track record in managing large-scale programs from initiation to closure.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Program Manager
HCLTech Ltd
Chandigarh
09.2024 - Current
- Led 100+ member delivery organization through project managers, managed end-to-end delivery for Becton Dickinson (BD), oversaw program execution, client engagement, resource planning, budgeting, forecasting, and cost management.
- Delivered projects across Fixed Price and Time & Material (T&M) engagement models, ensuring operational efficiency, financial performance, and alignment with business objectives.
- Becton Dickinson (BD)
Senior Project Manager
Becton Dickinson (BD)
Chandigarh
06.2019 - 08.2024
- Spearheaded the end-to-end digital delivery of the Knowledge Portal, an enterprise MedTech application enabling hospital data insights and policy standardization.
- Integrated AI-driven analytics modules, resulting in improved predictive insights for hospital inventory and medication usage.
- Interfaced directly with US stakeholders, managing expectations and enabling strategic alignment of product features with business outcomes.
- Led production support and data migration for global rollouts, ensuring compliance with quality and global product delivery systems.
- Delivered scalable, secure solutions in BD’s cloud environment, enabling data extraction from Pyxis Medstation ES dispensing machines.
Project & Operations Manager
TietoEVRY
USA
11.2016 - 01.2019
- Managed digital product enhancements, system upgrades, and change requests to improve user experience for US-based enterprise clients.
- Led production operations and Tier-1 escalations, ensuring SLA adherence and enhancing client satisfaction.
- Enabled performance reporting and root-cause analysis to drive data-informed decision-making using ETL, Talend, PLSQL, and shell scripting.
- Infogroup
Project & Operations Manager
EVRY Financial Services
Norway
11.2014 - 10.2016
- Led the digital transformation of the payment engine renewal project for Nordic banks, using ISO 20022 standards.
- Implemented early-stage AI algorithms for fraud detection and predictive analytics to strengthen financial system security.
- Provided strategic direction to remote teams, enhancing operational efficiency and minimizing reliance on third-party tools.
- Delivered Java/Hibernate-based solutions and facilitated Agile ceremonies to ensure project delivery excellence from Mohali center.
Project Lead /Scrum Master
CCH iBizz
03.2013 - 10.2014
- Functioned as Scrum Master and Onsite Lead, coordinating efforts to deliver projects on time for clients in Norway, USA, New Zealand, and the UK.
- Led Agile teams in developing accounting and invoicing software, enhancing product quality and client satisfaction.
- Managed client-facing software products and conducted demos to support user engagement and continuous improvement across projects.
Project Lead /Scrum Master
Telenor
04.2011 - 03.2013
- Led Agile teams in developing accounting and invoicing software, enhancing product functionality and user satisfaction.
- Acted as Scrum Master and Onsite Lead, facilitating on-time delivery for clients across Norway, USA, New Zealand, and the UK.
- Managed client-facing software products and conducted demos, implementing continuous improvement initiatives to enhance project outcomes.
- Politi
Technical Lead
TATA Consultancy Services Ltd
Minneapolis
03.2009 - 12.2010
- Led web development initiatives as onsite offshore dev lead, utilizing service-oriented architecture to enhance system integration.
- Coordinated management of 32 offshore associates, fostering collaboration and ensuring project alignment with business goals.
- Designed comprehensive documentation, conducted thorough code reviews, and implemented quality control measures to ensure high standards of software quality.
- Design: Involved in High-Level Design (HLD) and Low-Level Design (LLD) of the project.
- Agile Methodology: Followed Agile methodology, developing the project in iterations.
- Collaborated with Ecolab to enhance service delivery in water treatment solutions.
Onsite Offshore Coordinator
Chrysler LLC
Auburn Hills
11.2007 - 02.2009
- Onsite Offshore Coordinator working on Shared Parts Management.
- Estimated project modules to ensure accurate project planning.
- Design: Designed and reviewed class and sequence diagrams.
- Implemented quality control measures and designed documentation to enhance project reliability.
- Developed and reviewed code to ensure system functionality and performance.
- Testing: Designed test specifications and tested code accordingly.
Java J2EE Developer
GE Commercial Finance
Noida
06.2005 - 07.2007
- Developed and reviewed code, enhancing system functionality and performance.
- Prepared and executed Java test scripts, validating system behavior and reliability.
- Identified, documented, and reported bugs, contributing to overall system quality.
- Design: Created class and sequence diagrams to model system architecture.
Education
Post Graduate Diploma - Business Administration (Finance)
Symbiosis
12-2009
B.Tech. - Computer Science (Hons)
Maharishi Dayanand University
Rohtak06-2004
Skills
- Program management
- Delivery management
- Digital transformation
- Stakeholder engagement
- Client relationship management
- Forecasting and planning
- Risk management
- Resource management
- Cross-functional leadership
Certification
- PMI – PMP and Agile Certified Professional
- Scaled Agile SAFe 6.0 Practitioner
- Quality Management & Compliance Systems (MedTech)
Timeline
Program Manager
HCLTech Ltd
09.2024 - Current
Senior Project Manager
Becton Dickinson (BD)
06.2019 - 08.2024
Project & Operations Manager
TietoEVRY
11.2016 - 01.2019
Project & Operations Manager
EVRY Financial Services
11.2014 - 10.2016
Project Lead /Scrum Master
CCH iBizz
03.2013 - 10.2014
Project Lead /Scrum Master
Telenor
04.2011 - 03.2013
Technical Lead
TATA Consultancy Services Ltd
03.2009 - 12.2010
Onsite Offshore Coordinator
Chrysler LLC
11.2007 - 02.2009
Java J2EE Developer
GE Commercial Finance
06.2005 - 07.2007
Post Graduate Diploma - Business Administration (Finance)
Symbiosis
B.Tech. - Computer Science (Hons)
Maharishi Dayanand University