Niraj Singh

• Company Overview: CitiRisk Approvals is a global integrated Credit Approvals web-based workflow platform, supporting various aspects of the extension of Credit Policy and process including various legal vehicle specific approval processes like CEP, CGME, CGML. Its scope includes the creation, routing, approval and tracking of all credit requests such as Transactions, Initial, Interim and Annual Reviews, Risk Rating and Support workflows with Controls in place in line with Credit Policy.
• Implementing and Supporting fully automated Continuous Integration and Delivery (CI/CD) processes using DevOps tools.
• Resolving the vulnerabilities related to Application, Infrastructure package and upgrade, certificate renewal in respective environments.
• Successfully migrated the some application module from Webserver to Openshift ECS cluster. Supervising all deployments and configuration updates of OpenShift modules.
• Supervised migration of new build tool from Jenkins to LightSpeed Tekton. Also, migrated deployment tool from UDeploy to Harness.
• Actively participate in high level team activities such as suggesting architecture improvements, recommending process improvements and conducting tool evaluations.
• Collaboration in handling of daily requests and production issues troubleshooting reported from end user.
• Support and Maintenance of all delivered DevOps environments for any issues, improvements and enhancement wise by designing and developing the automations.
• Handled the infrastructure activities such as RHEL7 & 8 upgrade, Tomcat Upgrade, JDK 11 upgrade etc.
• Support to Production support team for issues resolution by providing the solution, creating the change request for any type of solution suggested by the tool vendor and implemented them accord all environments like pre-prod and prod.

• Company Overview: CEP is responsible for the delivery of product for protecting the client’s data on cloud and retrieval whenever required. CEP Build team is working on continuous improving the data security endpoint protection features.
• Oversaw continuous improvements in build process of the application depending on the different requirements of the application.
• Authored build scripts and testing it through build tools Jenkins.
• Support and Maintenance of all delivered build changes for any issues, improvements and enhancement wise by designing and developing the automations.

• Company Overview: CRTOOLS is the integrated platform for developer to test the codes developed, track the changes for projects for their respective releases made and provide the artifacts for deployment in the different environment and servers automatically.
• Implementing and Supporting fully automated Continuous Integration and Delivery (CI/CD) processes through tools like Bamboo and Jenkins.
• Orchestrated on-premise deployments of applications till PROD environments using tools Jenkins, GitHub, Maven, Bamboo.
• Actively participate in high level team activities such as suggesting architecture improvements, recommending process improvements and conducting tool evaluations.
• Resolving the issues and error faced to developers regarding the build scripts and build environment tool.
• Providing technical and application guidance and support throughout the release process, including known errors and workarounds.
• Participated in design and implement POC and full-scale transformations that enable automation and continuous integration/delivery to customer applications.
• Building and Testing of migration of applications into Microservices using Docker and AWS.

JIRA Administrator:

• Implemented and managed improved screens, workflows and reports for JIRA projects
• Integrated JIRA with other applications like Bamboo and Fisheye.
• Prepared projects, dashboards, reports and answered queries for all JIRA related service. Worked on customized workflow along with different type of restriction criteria.
• Upgraded the JIRA to 7.x version along with resolving issues faced during upgrade.
• Collaborate with developers and architects to refine build, test and release practices across organization.
• Worked on plugin usage within JIRA for different projects as per user requirement.

• Company Overview: Touchpoint UI is an integrated sales and services platform designed to be used by financial institutions. It helps institutions in managing their sales, services and contact management processes. The main objective of this project is application development, functionality development and enhancements on Touchpoint UI application so that bank can service their customers in a better and efficient way.
• Build of DEV codes using ANT/MAVEN and pre-process them for the requested pipeline and deployment of artifacts on the servers and testing of application through Jenkins. Incase of build failures, following up with development team to get the issue resolved
• Environment set up for new pipelines/releases and end to end testing for proper functioning of the application
• Incident and problem management includes raising tickets in case of batch delays/issues and tracking the incident until the issue is temporarily or permanently fixed. Also includes analyzing the root cause and documenting it in the common repository for future reference.
• Performed various Functional releases and major deployments, server reboot validation, End to End testing
• Good experience in User support and handling Users incident. Designed Continuous Delivery Pipeline Architecture using Jenkins for Release/code Deployment execution on multiple environments like Dev, Test, Non-Prod and Production.

• Company Overview: General Insurance Configurator is a suite of components satisfying the need of a comprehensive insurance system. Configurator has a product definition engine component that allows the users to rapidly define new insurance products, modify the existing products and establishing rules governing these products behaviors considering the de-tariff scenario in the Insurance Business Field.
• Drafting Business Logics for Accounting
• Provide technical & domain Support and providing maintenance for major products like Motor, Fire and Marine.
• Analyzing the data for migration purpose, writing the stored procedure, functions according to the requirement and performance tuning accordingly.
• Identifying, analyzing defects and in-consistencies in software program functions, outputs, online screens and content.
• Handling Post Live Tracker and providing online solutions. Extending post go-live, application maintenance and support.
• Coordinating between various inter functional technical and business user teams.