Singing, Reading, Learning
Nirbhay Kumar
Lead Assurance Associate
Ghaziabad
Summary
Dynamic Lead Associate with a proven track record at Ernst And Young GDS, specializing in enhancing client satisfaction and operational efficiency through expert project management and strategic planning. Excelled in team leadership and client relationship management, significantly improving service delivery. Skilled in Microsoft Office and Power BI, adept at driving project success and fostering professional development.
Overview
3
3
years of professional experience
Work History
Lead Associate
Ernst And Young GDS
07.2021 - Current
- Mentored junior associates, providing guidance on best practices and professional development opportunities.
- Acted as the primary point of contact for clients in the EMEA region, ensured that their needs are met and expectations are exceeded.
- Oversaw the delivery of Application Management Services, ensuring that projects are completed on time, within scope, and to the client’s satisfaction.
- Lead and mentored a team of associates, providing, Training, guidance, support, and performance evaluations.
- Strategic Planning: Developed and implement strategies to enhance service delivery and client engagement within the region.
- Identified and implement process improvements to optimize operational efficiency and effectiveness.
- Maintained effective communication with internal stakeholders and clients, including preparing and delivering presentations and reports.
- Monitored and managed risks associated with client engagements and project delivery.
- Ensured that all activities comply with organization's policies, procedures, and relevant regulations.
Intern
Quality Council of India
03.2021 - 05.2021
- Maintaining project documentation, perform project research, and assist in data entry tasks.
- Prepare reports, produce project materials, and organize operations schedules specific project handling on 'Swatchh Sarvekshan'
Education
Bachelor of Commerce - Accounting And Commerce.
Shaheed Bhagat Singh College, University of Delhi
New Delhi, India 04.2001 -
Skills
Project Management
Client Relationship Management
Technical Expertise
Team Leadership
Adaptability
Communication Skills
Time Management
Proficient in Microsoft office and Power BI
Interests
Timeline
Lead Associate
Ernst And Young GDS
07.2021 - Current
Intern
Quality Council of India
03.2021 - 05.2021
Bachelor of Commerce - Accounting And Commerce.
Shaheed Bhagat Singh College, University of Delhi
04.2001 -
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