Nirmal Kumar

ORDER MANAGEMENT - Outbound Process : SAP SD ( Sales & Distribution )

• Processing Sales order and Quotation Proforma Invoice creation as per Corporate, Retail, SMB customer LPOs for Outbound Process.
• Initiating organizational stock transfers by creating PR and ICPO.
• Allocation, de – allocation, stock utilization based on the availability from different plants.
• Processing special orders like DEMO, FOC, etc.

SPOC activity :

• Credit release, Re triggering credit as well as margin and follow up for orders till delivery.
• Responsible for co–ordination between sales & team for processing orders from placing till billing.
• Weekly calls with sales and product manager to planning for pending order status.
• Managing escalations undergoing root cause by taking corrective and preventive actions.
• QC for order processing and releasing.
• End to End tracking for order from placing till billing.

Inbound Process : SAP MM ( Material Management )

• Creating Purchase orders for stocks and back to back orders to place with different vendors.
• Placing PO in vendor portal ( EDI ) after getting approvals from management.
• Making amendments in purchase order and as per vendor invoice to satisfy both customer
  and vendor.
• Creating Inbound Delivery Note (IBDN) to inward the products for stock maintenance.
• Understanding the material types, SLOC to create new part number in master data
  management.
• Extending different part numbers in required plant for new orders.

Inventory Management :

• Inventory tracking of all incoming orders & updating its status (from placing to vendor till billing
  to customers) in Spreadsheet on daily basis.
• End to End transfer management for inventory stocks.
• Troubleshoot quantity dispensaries between stocks and records after stocks GRN.
• Follow up with sales for returns and DOA products.

Products Handled - Volume Products

(Samsung, Hikvision, Dell, HP divisions, Lenovo, Microsoft, Apple, Benq, Seagate, Epson)

WMS Operation

• IB & OB transactions in ERP(RAMCO)
• MIS reports for inventory control, purchasing, and shipment tracking.
• Follow ups with warehouse, IT team, client or vendors.

TMS Operations

• Preparation of MIS Report for all run schedules.
• Track shipments in real-time using lock system.
• Approve schedule adjustments.
• Managing daily operations through the TMS tool-RAMCO
• Co-ordination with transport department of the organization to ensure timely delivery of the consignment to the
  clients.

POD Operations

• Follow up with NATIONAL and REGIONAL SERVICE PROVIDER for POD copies.
• MIS reports for shipment tracking.
• POD copy verification for remarks, seal & signature delivery date.

Systems & Tools: INSIGHT, Authorized vendor portals (HP. ASUS, ACER, Dell, Apple, Phillips)

• Driving process re-engineering and various automation initiatives to achieve TAT and while retaining a strong
  compliance focus.
• To validate and claim repaired units under warranty period.
• To coordinate with vendor for part ETA and with local team for updates.
• Conduct Risk analysis process for Buffer Stock (Good Part) return to vendor on TAT Weekly & Monthly
  presentation of service performance with the Vendor HP.
• Spearheading the team members for Africa and ME locations like Dubai, OMAN, Bahrain, Qatar, Kuwait, KSA,
  Egypt, Morocco, Ethiopia, Nigeria, Tanzania, UGANDA, Kenya, Ghana, Rwanda, RSA, Botswana, Namibia,
  Zimbabwe, Zambia.