NIRMAL KUMAR
Trichy
Summary
Results-driven RPA Developer with over 5+ years of experience in designing and implementing automation solutions that optimize business processes. Expertise in leading RPA tools, including Power Automate and Automation Anywhere, complemented by a solid foundation in software development and process analysis. Demonstrated success in collaborating with cross-functional teams to identify and capture automation opportunities for enhanced efficiency.
Overview
5
5
years of professional experience
Work History
Lead Software Engineer
Persistent System Pvt Ltd
Bangalore
03.2025 - Current
- Automated data workflows involve extracting datasets from Excel and pushing them into SQL databases through query-based integration.
- Utilized Dataverse to store and manage business-critical data, ensuring secure and centralized access.
- Developed automation solutions to retrieve and process files from SharePoint, streamlining document handling processes.
- Built a Proof of Concept (POC) in Power BI to demonstrate interactive dashboards and advanced reporting capabilities.
- Participated in code migration from development to production environments, ensuring smooth deployment, and adherence to best practices.
- Gained hands-on knowledge of Microsoft Power Platform (Power Automate, Power BI, and Dataverse) to support end-to-end business automations and reporting solutions.
- Worked in an Agile methodology environment, collaborating with cross-functional teams in sprint planning, daily stand-ups, and retrospectives.
- Delivered training sessions to stakeholders on how to run and monitor automated bots, enabling smoother adoption and knowledge transfer.
RPA Developer
Get AI
Bangalore
07.2024 - 02.2025
- Designed and developed proofs of concept for innovative solutions to address complex business needs.
- Successfully migrated Blue Prism code to Power Automate using Power Automate Desktop, ensuring seamless functionality, and adherence to client requirements.
- Authored Solution Design Documents (SDD) and Process Design Instructions (PDI) in alignment with client requirements, meticulously translating Blue Prism logic into Power Automate bots.
- Designing and implementing desktop-based automation for repetitive tasks.
- Delivered efficient web and UI automation solutions based on well-defined processes, ensuring high-quality outcomes.
- Developed and implemented Excel automations to streamline data processing and analysis, including executing Excel macros and leveraging VBScript for dynamic configuration files.
- Utilized SQL queries to extract accurate results for business needs and integrated them seamlessly into automation workflows.
- Worked extensively with work queue actions to load data, process items in the queue, and generate comprehensive reports for clients, leveraging Power Automate Cloud for end-to-end automation.
- Demonstrated expertise in inspecting fields for selectors to ensure robust and reliable automation, optimizing bot performance in complex environments.
- Possess basic knowledge of Power Automate Cloud, and a solid understanding of Blue Prism code, enabling smooth migration, troubleshooting, and enhancement of automation solutions.
- Excelled in meeting tight deadlines within a fast-paced environment, demonstrating strong problem-solving and time management skills, while ensuring continuous process improvements.
RPA Junior Developer
Techneplus
Bangalore
11.2023 - 06.2024
- Gathered client requirements and developed robotic bots using Power Automate to automate manual processes, resulting in increased efficiency and reduced errors.
- Utilized Power Automate for web extraction, streamlining data processing, and improving accuracy.
- Demonstrated strong skills in applying RPA business processes at the Power Automate Desktop level, contributing to improved productivity and cost savings.
- Managed tasks using Power Automate tools such as UI automation, Excel actions, data extraction actions, and email actions.
- Implemented error handlers to effectively catch and log errors, ensuring the smooth execution of automated processes.
- Utilized commands like UI elements, web recorder, and send keys extensively to develop efficient automation solutions.
- Actively participated in test plan preparation, validating client requirements, and identifying various scenarios for automation development.
- Trained in UiPath Document Understanding (DU) processes, gaining foundational knowledge in extracting and processing structured and unstructured data using UiPath tools.
- Developed and configured automation processes according to the Solution Design Document (SDD), meeting defined requirements.
- Interacted with clients during UAT testing and code setup, ensuring alignment with their expectations and requirements.
- Developed and implemented a robotic process automation (RPA) system that automated more than 50% of manual tasks, resulting in a 40% improvement in operational efficiency.
- Set up automated email notifications and reminders to keep stakeholders informed, and ensure timely action on tasks and deadlines.
- Assisted team members with the use of Power Automate, providing training sessions, and ongoing support to enhance their understanding and usage of the tool.
- Developed a system that automatically generated reports in various formats, allowing stakeholders to make informed decisions quickly.
- Worked with senior developers to troubleshoot and resolve issues in automation workflows.
RPA Support Engineer
Techneplus
Bangalore
08.2021 - 10.2023
- Worked on Automation Anywhere V11 and 360 versions
- Created PDD (Process Design Document) and SDD (Solution Design Document) as per business requirements for developers to proceed with the development
- Monitored the end-to-end bot processing, ensuring smooth and error-free operation of attended bots in the production environment.
- Implementing error-handling mechanisms and recovery actions.
- Informed stakeholders of any issues with servers or delays in output deliverables due to various reasons.
- Involved in weekend support to maintain the SLA without fail
- Troubleshoot bots to identify efficiency issues and informed the concerned developers to address them
- Provided first-level support for user queries and issues related to bot performance.
- Assisted in the deployment and configuration of new bots in the production environment
- Regularly reviewed bot performance metrics and logs to proactively identify potential issues
- Collaborated with IT and infrastructure teams to ensure optimal performance and availability of the RPA environment
- Participated in post-implementation reviews to identify areas of improvement and share best practices
RPA Support Engineer
VereMax (JIO)
Trichy
10.2020 - 06.2021
- Monitored the end-to-end bot processing, ensuring smooth and error-free operation of attended bots in the production environment
- Conducted comprehensive analysis of existing processes to assess their suitability for automation, identifying areas for improved efficiency and productivity
- Actively participated in online meetings, effectively showcasing the capabilities of RPA to ongoing projects and potential clients, generating engagement and interest
- Took ownership of troubleshooting and resolving bot issues, promptly fixing any errors or escalating to developers when necessary, minimizing downtime and ensuring seamless workflow
- Maintained regular communication with clients, providing timely updates on project status and addressing any concerns or delays in deliverables
- Ensured clear and concise documentation of bot processes and troubleshooting steps, facilitating knowledge transfer and efficient problem-solving
- Avoided technical jargon, explaining RPA concepts and processes in a manner easily understood by non-technical stakeholders
- Diligently proofread all communications and documentation, ensuring accuracy and professionalism in presentation
Education
BE - Electrical & Electronics Engineering
JJCET - Anna University
Trichy04.2018
Skills
- MS Power Automate
- Automation Anywhere
- SQL databases
- Dataverse
- SharePoint
- Agile methodology
- Power BI reporting
- Performance optimization
- Process analysis and design
- Production support
- Troubleshooting and debugging
- Code review
- Code integration
- Quality assurance testing
- Team collaboration
Declaration
I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.
Languages
- English
- Tamil
- Telugu
Timeline
Lead Software Engineer
Persistent System Pvt Ltd
03.2025 - Current
RPA Developer
Get AI
07.2024 - 02.2025
RPA Junior Developer
Techneplus
11.2023 - 06.2024
RPA Support Engineer
Techneplus
08.2021 - 10.2023
RPA Support Engineer
VereMax (JIO)
10.2020 - 06.2021
BE - Electrical & Electronics Engineering
JJCET - Anna University