Nirmal H Menon
IT Manager
Dubai
Summary
IT Administrator with 9+ years of experience. Result oriented and experienced professional with a proven track record of success. Successful in achieving set goals within parameters of profitability and efficient resource utilization, training new comers, succession planning and grievance handling. Personality Positive thinker, dedicated and dependable person who is open to challenges and aspiring for continuous learning. Possess a strong leadership capabilities, management, problem solving, communication and interpersonal skills.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
IT Administrator
Ramy Automotive
08.2014 - Current
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance
- Diagnosing and resolving software and hardware incidents
- Install and configure new IT Equipment
- Resolve incidents with printers, scanners and copiers
- Handling Magento (Open source e-commerce solution)
- Troubleshooting Desktop Operating system configures and networks
- Troubleshooting PABX system
- Taking care of all network related issues
- Maintaining system backups and recovery.
- Developed multi-site IT execution strategies, aligning work orders at locations to effectively align available resources with historical service data
- Assisted in development of long-term strategies to grow department and resources
- Customized and repaired technology based on staff requests
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems
- Created and terminated user's accounts from start to finish in business applications
- Coordinated IT operations activities to deliver smooth flow of daily business needs
IT Administrator
Savex Computers Ltd
03.2011 - 09.2013
- Maintaining and installing network hardware and software
- Evaluating and maintaining system's performance
- Network administration (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support)
- Maintaining inventory of equipment and parts as well as documentation of vendor activities
- Maintaining and verifying backup servers
- Assisting all users for IT related incidents.
- Assessed business requirements to forecast annual budgetary operational costs
- Oversaw development and implementation of improvements to support and network operations
- Played key role in on-going network design, re-evaluation and optimization to keep pace with company growth
IT Administrator
LG Electronics India PVT LTD
07.2009 - 02.2011
- Provide IT support to computer users within office
- Assist IT manager in all types of network and software troubleshooting
- Monitors, Plans and coordinates the distribution of client/server software and service packs.
Education
MCSA (Microsoft Certified System Administrator) MCP (Microsoft Certified Professional) - Computer Networking And Telecommunications
India Options
Cochin, Kerala, IndiaBachelor - Business Administration
Annamalai University
10.2018 - Current
Skills
Requirements analysis
Additional Information
- Passport No : , R 8082318 Holding a valid UAE Driving License (Manual)
Timeline
Bachelor - Business Administration
Annamalai University
10.2018 - Current
IT Administrator
Ramy Automotive
08.2014 - Current
IT Administrator
Savex Computers Ltd
03.2011 - 09.2013
IT Administrator
LG Electronics India PVT LTD
07.2009 - 02.2011
MCSA (Microsoft Certified System Administrator) MCP (Microsoft Certified Professional) - Computer Networking And Telecommunications
India Options