Nirup Singh Samuel
Product Management
Chennai
Summary
Detail-oriented team player with 5 years in the SaaS industry, specializing in market research, competitor analysis, and driving product adoption. Skilled in collaborating across Engineering, Design, and Customer Success teams to ensure feature success and enhance customer experience. Passionate about Product Management and dedicated to optimizing usability and support for improved customer satisfaction.
Demonstrated success in Project Management, Product Expertise, and Product Management roles, showcasing a well-rounded skill set and commitment to driving product growth.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Junior Product Manager
Paperflite
Chennai
04.2023 - Current
- Prioritized roadmap in order to achieve product goals and metrics.
- Monitored market trends and competitor performance to update promotional strategies.
- Responsible for ownership of an integrated module with Open AI, driving innovation through the development of new features and the implementation of strategic approaches to enhance customer traction.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
Asst Team Lead - Product Support Operations
FULL Creative
Chennai
05.2021 - 04.2023
- Troubleshoot and diagnose product issues/bugs and apply creative solutions for resolution/workarounds independently
- Defect identification, prioritization, logging & assigning to Dev team, track them till closure
- Identified issues, analyzed information and provided solutions to problems.
- Translating business requirements into technical user stories for development
- Create reports and documenting various types of issues and forecasting pattern in order to be proactive in resolving issues
- Created staff schedules, approved requested time off and updated reports.
Project Management Executive
DataWENS Technologies
Chennai
11.2018 - 03.2021
- Initiate conversations with clients and pitch relevant technical solutions based on careful understanding of the requirements
- Tickets requirements analysis, Resource allocation, Test Cases documentation
- Working closely with customers and the Engineering team to create Workflow documentation
- Conducting product testing after deployment
- Developed and implemented project plans and to ensure successful execution.
- Reported regularly to managers on project progress and technical problems.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Marketing Consultant
Adhwaita Infratech Pvt. Ltd
Chennai
01.2017 - 10.2018
Graduate Engineer
Vijay Nirman Company Pvt. Ltd, Arunachal Pradesh
07.2016 - 12.2016
Site Engineer - Intern
Anush Foundation
Chennai
04.2015 - 03.2016
Education
B.E - Civil Engineering
DMI College of Engineering
Chennai, TN 08.2010 - 04.2014
HSC -
Madras Christian College
Chennai, TN 01.2008 - 04.2010
SSC -
St. Joseph’s Residential School
Chennai, TN 03.2007 - 04.2008
Skills
Jiraundefined
Certification
Project Management - LIBA
Timeline
Project Management - LIBA
05-2023
Junior Product Manager
Paperflite
04.2023 - Current
Asst Team Lead - Product Support Operations
FULL Creative
05.2021 - 04.2023
Project Management Executive
DataWENS Technologies
11.2018 - 03.2021
Marketing Consultant
Adhwaita Infratech Pvt. Ltd
01.2017 - 10.2018
Graduate Engineer
Vijay Nirman Company Pvt. Ltd, Arunachal Pradesh
07.2016 - 12.2016
Site Engineer - Intern
Anush Foundation
04.2015 - 03.2016
B.E - Civil Engineering
DMI College of Engineering
08.2010 - 04.2014
HSC -
Madras Christian College
01.2008 - 04.2010
SSC -
St. Joseph’s Residential School
03.2007 - 04.2008
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