Summary
Work History
Education
Skills
Languages
Total Work Experience
Timeline
Generic
Nisar Ahmed

Nisar Ahmed

Chennai

Summary

Dynamic Operations Manager with extensive experience at International Travel House, excelling in visa documentation and travel compliance. Proven track record in optimizing processes and enhancing performance management. Strong communication skills complemented by proficiency in Excel, ensuring seamless travel arrangements and exceptional client satisfaction. Committed to delivering results in high-pressure environments.

Work History

Operations Manager

International Travel House (ITH)

Managed complete visa lifecycle for tourist, business, employment, and transit visas.

  • Coordinated with embassies and consulates for timely submission and approval of visa applications.
  • Ensured accuracy of supporting documentation for all visa requests and monitored expiry dates.
  • Oversaw credit control by monitoring outstanding payments and verifying invoices for travel services.
  • Arranged domestic and international hotel bookings while negotiating corporate rates with suppliers.
  • Executed air travel arrangements through GDS platforms, handling ticket issuance and cancellations.
  • Planned and executed corporate events, managing logistics, budgets, and vendor contracts.
  • Provided comprehensive support during critical travel periods, ensuring compliance with policies.
  • Organized corporate travel arrangements, including air and ground transportation and hotel accommodations.

Asst.Manager - Business Travel Department

Cox and Kings Ltd
  • Oversaw operations for visa, credit control, hotel bookings, air ticketing, and tech support across South India.
    Managed online tools to enhance service delivery and operational efficiency for entire region.
    Coordinated visa processing and credit controls to ensure compliance and streamline workflows.
    Provided tech support for online tools, resolving issues promptly to minimize downtime.
    Facilitated hotel and air ticketing arrangements to meet customer needs effectively.
    Trained staff on operational procedures for visa and credit control processes.
    Developed strategies to improve service quality across all operational areas in South India.
    Implemented feedback mechanisms to continuously enhance user experience of online tools.

Counter Incharge

Krystal Travels
  • Handled group tickets and processed refunds, including ACM and ADM transactions.
  • Ensured accuracy in daily sales totals through meticulous record-keeping.
  • Compiled shift reports to monitor sales performance and operational efficiency.
  • Streamlined group ticket management processes to enhance customer experience.

Education

MBA/PGDM -

Madras University
Chennai, INDIA
12.2025

B.A -

Madras University
Chennai, INDIA
10.2019

Diploma -

IATA
Chennai
10-2007

Diploma - Air ticketing

International Air Transport Association
Chennai
04-2006

Skills

  • Word
  • Visa documentation
  • Travel compliance
  • Communication skills
  • Performance management
  • Operations management
  • Excel

Languages

  • English
  • Hindi
  • Urdu
  • Tamil

Total Work Experience

19 Years 0 Month

Timeline

Operations Manager

International Travel House (ITH)

Asst.Manager - Business Travel Department

Cox and Kings Ltd

Counter Incharge

Krystal Travels

MBA/PGDM -

Madras University

B.A -

Madras University

Diploma -

IATA

Diploma - Air ticketing

International Air Transport Association
Nisar Ahmed