NISCHAL KOLLIPARA
HYDERABAD
Summary
Dynamic work environment seeker with a focus on professional growth and leveraging knowledge and skills as a fresh graduate. Committed to contributing to organizational goals while maintaining a passion for continuous learning and development.
Overview
2
2
years of professional experience
Work History
Capacity Analyst
Kyndryl solutions Pvt Ltd
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Streamlined data collection methods to improve speed and accuracy of analysis.
- Improved financial forecasting, meticulously analyzing past and current financial data.
- Evaluated customer needs and feedback to drive product and service improvements.
Network Support executive
I-On a division of Convergent Communications Pvt Ltd later on changed as Antariksh Softtech Pvt Ltd
09.2021 - 01.2022
- Collaborated with IT team members to develop strategies for network optimization and growth.
- Enhanced network performance by troubleshooting and resolving connectivity issues.
- Improved network security with regular software updates and patch installations.
IT support engineer
Eastern-Services Pvt Ltd
04.2020 - 08.2021
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Installed, configured and maintained computer systems and network connections.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
- Created user accounts and assigned permissions.
Network Support engineer
DVOIS COMMUNICATIONS PVT LTD
09.2019 - 04.2020
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
- Managed network upgrades, migrations, and expansions while minimizing disruptions to daily operations.
- Supported users in setup and configuration of wireless bridge networks.
- Reduced downtime for clients by providing efficient technical support and timely issue resolution.
Education
B.Tech (CSE) - Computer Science And Programming
Geethanjali College of Engineering & Technology
Hyderabad, India07.2017
Intermediate - Mathematics Physics Chemistry
Gayathri Junior College
Hyderabad, India06.2013
S.S.C - Physics, Chemistry, Mathematics
Bhasyam High School
Hyderabad, India06.2011
Skills
- Linux
- Documentation And Reporting
- Routing & Switching
- Cloud technologies
- Ansible
- Server Resource Management
- Virtualization
- MS Excel
- Trend Analysis
- Time Management
- Interpersonal Communication
- Effective Communication
Accomplishments
- Certified in Masters in Network Administration (MNA + Cloud) from Jetking, Dilsukhnagar.
- Microsoft Technology Associate (MTA) Certification (Windows Operating System Fundamentals And Server Administration Fundamentals).
- MTA OS Verification Code: wAUYr-22B2
- MTA Server Verification Code: 8X78-uGsr
- Microsoft Azure Fundamentals (AZ 900) Certification
- Google Cloud Certification: Associate Cloud Engineer
- Microsoft Az 104: Azure Administrator Associate Certification
Roles And Responsibilities
- Overseeing Security of all systems.
- Configuring Switches and Routers.
- Solving the problems related to PC through VNC Remote desktop, Anydesk Software.
- Monitoring the performance of servers (CPU, Memory, Disk & File system Utilization)
- Providing data and reports as necessary including current resource utilization, trends, forecasts, and exceptions in an agreed format to include absolute units as well as percentage measures.
- Identifying proactive measures to improve the performance of the Services wherever it is cost-justifiable to do so and meets Customer's business needs.
• Ensures that appropriate levels of monitoring of resource capacity and system performance are executed, and that the information recorded in a CMIS (tools like SRM, VMware Area operations) is kept up-to-date and used by all parts of the Capacity Management process.
• Provide "Ad hoc" reporting of capacity related information to assist with problem investigation, analysis, customer business plans, and other general needs.
• Create proactive incident records based on threshold exceptions.
• Investigate incidents and problems affecting capacity and provide input and findings to the Root Cause Analysis process.
Languages
English
Hindi
Telugu
Personal Information
- Date of Birth: 05/04/1996
- Gender: Male
- Nationality: Indian
- Religion: Hindu
- Address : SRI ESWARI NILAYAM, MOULALI HB COLONY, HYDERABAD, TELANGANA, 500040
- Father Name & Occupation: KBM KRISHNA , ADE INTELLIGENCE BEAURAU
Hobbies and Interests
- Music
- Travelling
- Volunteering
- Video Gaming
- Singing
Disclaimer
I do hereby declare that the above Information is true to the best of my knowledge.
Timeline
Network Support executive
I-On a division of Convergent Communications Pvt Ltd later on changed as Antariksh Softtech Pvt Ltd
09.2021 - 01.2022
IT support engineer
Eastern-Services Pvt Ltd
04.2020 - 08.2021
Network Support engineer
DVOIS COMMUNICATIONS PVT LTD
09.2019 - 04.2020
Capacity Analyst
Kyndryl solutions Pvt Ltd
B.Tech (CSE) - Computer Science And Programming
Geethanjali College of Engineering & Technology
Intermediate - Mathematics Physics Chemistry
Gayathri Junior College
S.S.C - Physics, Chemistry, Mathematics
Bhasyam High School
Similar Profiles
Anjan BhaumikAnjan Bhaumik
Scrum Master/Team Lead/workload Manager/Security Delivery Specialist at Kyndryl Solutions Pvt Ltd (Previously IBM India Pvt Ltd)Scrum Master/Team Lead/workload Manager/Security Delivery Specialist at Kyndryl Solutions Pvt Ltd (Previously IBM India Pvt Ltd)
Gulab HawaldarGulab Hawaldar
Service Delivery Manager at IBM INDIA PVT. LTD / Kyndryl Solutions Pvt. LTD.Service Delivery Manager at IBM INDIA PVT. LTD / Kyndryl Solutions Pvt. LTD.
MUKESH KUMARMUKESH KUMAR
Automation Lead at Kyndryl Solutions Pvt. Ltd, IBM India Pvt. Ltd, Client: Airtel IndiaAutomation Lead at Kyndryl Solutions Pvt. Ltd, IBM India Pvt. Ltd, Client: Airtel India