Nisha
Ghaziabad
Summary
Results-driven Sales Officer recognized for high productivity and efficient task completion. Skilled in client relationship management, market analysis, and strategic sales planning. Excel in communication, negotiation, and problem-solving to achieve goals and exceed sales targets.
Overview
9
9
years of professional experience
Work History
Sales Officer
baja finance ltd
Ghaziabad
02.2018 - 11.2022
- Built relationships with key clients through regular contact.
- Maintained accurate records of all sales activities and results.
- Identified customer needs and developed customized solutions.
- Provided exceptional customer service throughout the entire sales process.
- Collaborated with other departments to ensure customer satisfaction throughout the process.
Tele Caller
adroit synergies pvt ltd
Nodia
10.2016 - 12.2017
- Followed up with customers via telephone or email regarding their inquiries or orders placed over the phone.
- Answered incoming calls from customers seeking assistance with product or service related issues.
- Developed customer relationships through active listening, understanding their needs, and providing appropriate solutions.
- Resolved customer complaints in an efficient manner following established protocols.
- Responded to customer inquiries in a timely manner, providing accurate information and solutions.
Senior Technician
ELN pvt ltd
Ghaziabad
03.2014 - 08.2016
- Resolved complex technical issues by researching solutions online and consulting with experienced technicians in the field.
- Repaired, replaced, or upgraded defective parts using a variety of tools and test instruments.
- Conducted regular preventive maintenance inspections on equipment to detect potential problems before they occurred.
Education
Bachelor of Arts -
MMH Collage
Ghaziabad06-2018
Skills
- Revenue-generating strategies
- Promotional sales events
- Profile and revenue-generating strategies
- Brand building
- Sales process engineering
- Closing Techniques
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Sales Officer
baja finance ltd
02.2018 - 11.2022
Tele Caller
adroit synergies pvt ltd
10.2016 - 12.2017
Senior Technician
ELN pvt ltd
03.2014 - 08.2016
Bachelor of Arts -
MMH Collage
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