Summary
Overview
Work History
Education
Skills
Certification
Leadership Extracurriculars
Methodologies
Languages
Timeline
Generic

Nisha Jassal

Gurugram

Summary

Innovative Software Developer with 5 years of hands-on experience in Seibel and 3+ year of experience in salesforce designing and testing applications. Well-versed in Agile methodologies and coding languages. Dedicated to developing creative solutions to meet business goals and requirements.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project : Encova

Cognizant Technology Solutions
05.2021 - Current
  • Designed and implemented flow enhancements to align processes with business needs.
  • Resolved data and system issues through effective use of ServiceNow ticketing system.
  • Delivered comprehensive project reports on daily and monthly schedules.
  • Utilized App Builder for implementing business requirements.
  • Analyzed Apex code to ensure proper change implementation and compliance.
  • Adhered to coding conventions while developing new features and modifying existing ones.

Project Name: John Hancock Insurance

Cognizant Technology Solutions
01.2017 - 02.2021
  • Collaborated with clients to gather requirements and deliver customized Siebel CRM solutions.
  • Debugged application functionality to identify and implement improvements.
  • Analyzed code and corrected errors to optimize system performance.
  • Resolved critical production issues within SLA timelines through detailed analysis.
  • Wrote and optimized complex SQL queries to meet business reporting requirements.
  • Automated monitoring tasks using scripts and various tools for efficiency.

Education

Bachelor of Technology - Information Technology

Lovely Professional University
Phagwara
01.2017

Higher Secondary Certificate -

Army Public School
Jalandhar Cantt
01.2013

Secondary School Certificate -

Army Public School
Bengdubi
01.2012

Skills

  • Salesforce Lightning
  • Salesforce Lightning web component
  • Siebel workflows and runtime events
  • Siebel configuration
  • Apex class
  • Apex trigger
  • Salesforce App Builder
  • SQL
  • Unix shell scripting
  • Requirements gathering

Certification

  • Salesforce Administrator
  • Salesforce Platform Developer I
  • Salesforce App Builder
  • Salesforce AI Associate

Leadership Extracurriculars

  • Event organizer: Secret Santa (2018), 'Daker Sajh' Autumn Fest – CTS HR, Kolkata
  • Sports achievements: Command-level winner in volleyball and basketball
  • Appointed school sports captain – Army Public School, Jalandhar Cantt

Methodologies

  • Agile
  • Kanban

Languages

English
First Language
Hindi
Intermediate (B1)
B1
Punjabi
Elementary (A2)
A2

Timeline

Project : Encova

Cognizant Technology Solutions
05.2021 - Current

Project Name: John Hancock Insurance

Cognizant Technology Solutions
01.2017 - 02.2021

Bachelor of Technology - Information Technology

Lovely Professional University

Higher Secondary Certificate -

Army Public School

Secondary School Certificate -

Army Public School

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Nisha Jassal