Summary
Overview
Work History
Education
Skills
Academic Achievements And Awards
Personal Information
Timeline
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Nisha Negi

Nisha Negi

Executive Relationship Manager
Dehradun ,Uttarakhand

Summary

Dynamic Executive Relationship Manager with a proven track record at Bajaj Allianz, excelling in customer relationship management and issue resolution. Expert in identifying client needs and driving product development, fostering loyalty through effective communication and strategic networking. Committed to enhancing client satisfaction and achieving revenue goals through innovative solutions. Strategically-focused Executive Relationship Manager known for high productivity and efficient task completion. Possess specialized skills in client relationship management, strategic planning, and cross-functional team leadership. Excel in communication, problem-solving, and adaptability ensuring successful client partnerships and organizational growth.

Experienced with cultivating and managing high-level client relationships to drive business growth. Utilizes strategic planning and effective communication to enhance client satisfaction and loyalty. Track record of successfully resolving complex issues and maintaining long-term partnerships.

Overview

2
2
years of professional experience
2
2
Languages

Work History

EXECUTIVE RELATIONSHIP MANAGER

Bajaj Allianz life insurance company Ltd.
Dehradun
08.2023 - Current
  • Identified opportunities for new product development based on customer needs and preferences.
  • Assisted in resolving escalated issues between customers and internal departments quickly and efficiently.
  • Organized monthly workshops designed to educate customers about products and services offered by the company as well as industry trends affecting them.
  • Engaged in business development activities such as attending networking events or trade shows in order to build relationships with potential clients.
  • Maintained long-term, profitable relationships with clients through problem solving, issue resolution recommendation of new products and services.
  • Established loyalty, executing flawless customer engagement to drive client retention.
  • Identified customer needs by asking questions and advising on best solutions.
  • Produced sales documents, finalized deals and filed records.
  • Optimized operational efficiency by collaborating closely with cross-functional teams to identify areas for improvement.
  • Exceeded sales targets by implementing result-driven sales approaches tailored to individual customers'' needs.

RELATIONSHIP MANAGER

Future Generali Life Insurance
Dehradun
02.2023 - 08.2023
  • Analyzed customer feedback from emails, surveys, and calls to identify service gaps, improving satisfaction scores by 15%.
  • Worked with cross-functional teams to turn feedback insights into improvements in product features and support processes.
  • Built and maintained strong client relationships through personalized service, increasing retention by 20%.
  • Resolved client concerns with tailored solutions, enhancing customer trust and brand loyalty.
  • Prepared reports on customer interactions, satisfaction trends, and team performance for weekly management reviews.
  • Aligned customer service KPIs with revenue goals, supporting a 10% increase in quarterly revenue.
  • Maintained knowledge on banking products and distribution to provide optimal service support.

Education

Bachelor of Arts - English Literature

D.A.V (PG) College
Dehradun, India
04.2001 -

Intermediate -

Government Inter College
Kalsi Dehradun
04.2001 -

High School -

Government Inter College
Kalsi Dehradun
04.2001 -

Skills

Customer engagement

Market research

Sales management

Customer engagement

Academic Achievements And Awards

  • BAJAJ ALLIANZ March Majestic Qualifying Award, 03/2024
  • Certificate of Appreciation Achieving 85%, 12/2024

Personal Information

  • Name : Nisha Negi
  • D.O.B : 02/06/1994
  • Gender: Female
  • Father Name : Shri Mohan Singh
  • Mother Name : Smt. Naro Devi
  • Nationality : Indian

Timeline

EXECUTIVE RELATIONSHIP MANAGER

Bajaj Allianz life insurance company Ltd.
08.2023 - Current

RELATIONSHIP MANAGER

Future Generali Life Insurance
02.2023 - 08.2023

Bachelor of Arts - English Literature

D.A.V (PG) College
04.2001 -

Intermediate -

Government Inter College
04.2001 -

High School -

Government Inter College
04.2001 -

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Nisha NegiExecutive Relationship Manager