NISHA SAHU

• Worked with 6+ client teams, UX and Product Management to understand business requirements and customer pain points which leads to Client satisfaction and 8% revenue growth.
• Strategic Leadership & Decision -Making ability by leading time bound projects and delivering quality products.
• Designing the new enhancements & Defect management and key functions requested by Clients
• Analyzing the issues from Clients and other stakeholders, categorizing them as defect or an enhancement and impact analysis of the same
• Managing and monitoring product KPls, Management of Product backlog
• Facilitate Sprint planning, Scrums, Retrospectives, Stakeholder meetings and Software demonstrations
• Collaborating proactively with Client, Knowledge Architect and other stakeholders in backlog management and ensure there is continuous delivery of features
• Solution point of contact for Clients and Consultants.
• Track solution functionality and performance to ensure that it meets market needs through validation of functional requirements, visual design and test scenarios.

• Analyzing the business and client software requirements and Creating design document and operation manuals for the project {Al and ML) created automated chat bot and virtual bot for the product support.
• Understanding and Designing process flows, Story board and user stories preparation.
• Presenting Demo of the application to the client. Feasibility analysis based on various aspects with stakeholders.
• Project Planning with project managers and software development teams.
• Reporting and analyze monthly project progress reports & sharing insight

• Collect and analyses information for User requirements, needs and their goals.

• Facilitate Sprint planning, Scrums, Retrospectives, Stakeholder meetings and Software demonstrations

• Collaborating proactively with Client, Knowledge Architect and other stakeholders in backlog management and ensure there is continuous delivery of features

• Collect and analyses information for User requirements, needs and their goals.

• Facilitate Sprint planning, Scrums, Retrospectives, Stakeholder meetings and Software demonstrations

• Collaborating proactively with Client, Knowledge Architect and other stakeholders in backlog management and ensure there is continuous delivery of features

• Solution point of contact for Clients and Consultants.

• Track solution functionality and performance to ensure that it meets market needs through validation of functional requirements, visual design and test scenarios.

• Develop and designs useful test plans and provide knowledge on workflows, collaborate with Knowledge Architects, SMEs and define the scope of project and objectives.

• Compare the contract reimbursement rates with history and project to stakeholders.

• Drafted, negotiated and finalized agreements, developed budgets and created document progress reports & sharing insights