Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic
Nisha Sharma

Nisha Sharma

Mumbai

Summary

To be able to utilize my learnings and experience for a further self as well as organizational growth.

A PROFESSIONAL WITH OVER 17 YEARS OF EXPERIENCE IN VARIOUS DOMAINS OF OPERATIONS MANAGEMENT, INCLUDING:

Overview

19
19
years of professional experience
1
1
Certification

Work History

Head of Administration and Procurement

Trigyn Technologies Ltd.
02.2023 - Current
  • Oversee daily administrative and procurement operations
  • Develop and implement procurement strategies to meet business objectives
  • Source goods, services, and materials; negotiate and manage supplier contracts
  • Analyze market trends for cost-saving opportunities
  • Improve administrative systems, policies, and procedures
  • Manage office budgets, expenses, and ensure cost-effectiveness
  • Supervise administrative staff, delegate tasks, and evaluate performance
  • Ensure office supplies and equipment are maintained
  • Collaborate with accounting and management on budgets and payroll
  • Plan and promote office events, including meetings and training sessions
  • Ensure compliance with policies and regulations; adapt to organizational changes
  • Handle maintenance issues and manage lease agreements
  • Support HR in recruiting, hiring, and training new employees
  • Facilitate internal communication and manage office space for efficiency
  • Achieved cost-effective procurement through vendor relationships and strategic negotiation
  • Overseeing the maintenance, upkeep, and repairs of properties

Team Lead-IS (Infrastructure Support)- Telecom Vendor Management

TATA CONSULTANCY SERVICES
02.2009 - 02.2023
  • Handling PAN INDIA SPOC responsibility (End to end) for all IBS & mobile network connectivity issues
  • This role involved responsibility of establishing seamless mobile network connectivity in upcoming TCS offices before these offices get operational
  • The role involved extensive collaboration/coordination (Verbal & e-mail)
  • Communication from an infra standpoint with different telecom vendors & Location TCS Teams
  • Legal agreements about IBS and Service Level Agreements across service providers and infra providers are finalized PAN INDIA
  • Rendering Mobility services to Internal stakeholders of the organization
  • Led the Procurement, Service, and Billing team which provides Mobility services in the organization
  • A part of successfully launching Bring your Own Device and Communication Expenses policy in the organization
  • Have been instrumental in the automation of processes leading to the minimization of errors and improving transparency of the connections
  • Analysis based on usage report, and cost savings
  • Vendor management
  • Negotiation skills

Executive

Citi Group Global Services Ltd
02.2006 - 01.2009
  • Worked as a Collection agent for Citibank process

Education

Bachelor of Management Studies - undefined

01.2006

Skills

  • Performance Review
  • Quality control
  • Quality Assurance
  • Project planning
  • Task delegation
  • Task Management
  • Reviewing Legal documents
  • Communication
  • Leadership
  • Vendor Management
  • Team handling
  • Project Management
  • Adaptability and Collaboration
  • Strategic Thinking
  • Diversity and Inclusion
  • Asset Allocation
  • Finance
  • Telecom Vendor Management
  • Mobility

Certification

  • Agile for Beginners
  • Environment health and safety
  • Integrated Quality Management System

Awards

  • Rewarded Best Trigyn ACE quarter in the first year.
  • Certificate of Appreciation - ITIS Contribution during the Pandemic (03/2022).
  • Awarded with 15 certificates for best employee of the month.
  • Rewarded with Philippines trip as was selected for best performer of the year.

Timeline

Head of Administration and Procurement

Trigyn Technologies Ltd.
02.2023 - Current

Team Lead-IS (Infrastructure Support)- Telecom Vendor Management

TATA CONSULTANCY SERVICES
02.2009 - 02.2023

Executive

Citi Group Global Services Ltd
02.2006 - 01.2009

Bachelor of Management Studies - undefined

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Nisha Sharma