Nisha Sharma
Mumbai
Summary
To be able to utilize my learnings and experience for a further self as well as organizational growth.
A PROFESSIONAL WITH OVER 17 YEARS OF EXPERIENCE IN VARIOUS DOMAINS OF OPERATIONS MANAGEMENT, INCLUDING:
Overview
19
19
years of professional experience
1
1
Certification
Work History
Head of Administration and Procurement
Trigyn Technologies Ltd.
02.2023 - Current
- Oversee daily administrative and procurement operations
- Develop and implement procurement strategies to meet business objectives
- Source goods, services, and materials; negotiate and manage supplier contracts
- Analyze market trends for cost-saving opportunities
- Improve administrative systems, policies, and procedures
- Manage office budgets, expenses, and ensure cost-effectiveness
- Supervise administrative staff, delegate tasks, and evaluate performance
- Ensure office supplies and equipment are maintained
- Collaborate with accounting and management on budgets and payroll
- Plan and promote office events, including meetings and training sessions
- Ensure compliance with policies and regulations; adapt to organizational changes
- Handle maintenance issues and manage lease agreements
- Support HR in recruiting, hiring, and training new employees
- Facilitate internal communication and manage office space for efficiency
- Achieved cost-effective procurement through vendor relationships and strategic negotiation
- Overseeing the maintenance, upkeep, and repairs of properties
Team Lead-IS (Infrastructure Support)- Telecom Vendor Management
TATA CONSULTANCY SERVICES
02.2009 - 02.2023
- Handling PAN INDIA SPOC responsibility (End to end) for all IBS & mobile network connectivity issues
- This role involved responsibility of establishing seamless mobile network connectivity in upcoming TCS offices before these offices get operational
- The role involved extensive collaboration/coordination (Verbal & e-mail)
- Communication from an infra standpoint with different telecom vendors & Location TCS Teams
- Legal agreements about IBS and Service Level Agreements across service providers and infra providers are finalized PAN INDIA
- Rendering Mobility services to Internal stakeholders of the organization
- Led the Procurement, Service, and Billing team which provides Mobility services in the organization
- A part of successfully launching Bring your Own Device and Communication Expenses policy in the organization
- Have been instrumental in the automation of processes leading to the minimization of errors and improving transparency of the connections
- Analysis based on usage report, and cost savings
- Vendor management
- Negotiation skills
Executive
Citi Group Global Services Ltd
02.2006 - 01.2009
- Worked as a Collection agent for Citibank process
Education
Bachelor of Management Studies - undefined
01.2006
Skills
- Performance Review
- Quality control
- Quality Assurance
- Project planning
- Task delegation
- Task Management
- Reviewing Legal documents
- Communication
- Leadership
- Vendor Management
- Team handling
- Project Management
- Adaptability and Collaboration
- Strategic Thinking
- Diversity and Inclusion
- Asset Allocation
- Finance
- Telecom Vendor Management
- Mobility
Certification
- Agile for Beginners
- Environment health and safety
- Integrated Quality Management System
Awards
- Rewarded Best Trigyn ACE quarter in the first year.
- Certificate of Appreciation - ITIS Contribution during the Pandemic (03/2022).
- Awarded with 15 certificates for best employee of the month.
- Rewarded with Philippines trip as was selected for best performer of the year.
Timeline
Head of Administration and Procurement
Trigyn Technologies Ltd.
02.2023 - Current
Team Lead-IS (Infrastructure Support)- Telecom Vendor Management
TATA CONSULTANCY SERVICES
02.2009 - 02.2023
Executive
Citi Group Global Services Ltd
02.2006 - 01.2009