Nisha Thagunna
Bengaluru
Summary
With over 7 years of proven expertise in global corporate operations, I bring a blend of creativity, innovation, and robust communication skills to drive business success. My leadership principles are rooted in efficiency and effectiveness, ensuring optimal solutions that propel organizational growth.
Overview
7
7
years of professional experience
Work History
Senior Associate - Compliance Ops
Amazon Dev. Centre Pvt LTD
Bengaluru
09.2019 - Current
- Conducted in-depth research and analysis to assign Harmonized Tariff Schedule (HTS) codes for diverse product categories across multiple marketplaces.
- Played a key role in process improvement initiatives by identifying and addressing challenges through various projects.
- Authored comprehensive documentation on complex two-digit chapters within Customs Tariffs.
- Utilized Excel extensively to generate detailed data reports on a daily, weekly, and monthly basis.
- Provided training and mentorship to new team members, facilitating their understanding of processes and ensuring smooth on-the-job transitions.
Lease Analyst
JLL India Pvt. Ltd.
Delhi
04.2018 - 04.2019
- Extract critical information from leases and contracts, ensuring accuracy and completeness.
- Transfer abstracted data into diverse lease and portfolio database systems.
- Verify and cross-check abstracts and system content for accuracy.
- Monitor and communicate lease expirations, option dates, and other vital information.
- Generate monthly rental payment schedules for major retail, office, and industrial tenants.
- Ensure accurate entry and communication of Percentage Rent or Gross Sales provisions.
Credit Controller
Genpact India Pvt. Ltd.
Delhi
11.2016 - 04.2018
- Communicated effectively via email and telephone to pursue outstanding accounts, resolve inquiries and disputes, and investigate payment discrepancies and contractual errors.
- Diligently monitored Worst Case scenarios, Unapplied payments, and related reports daily, consistently surpassing set goals and deadlines.
- Managed a portfolio, regularly reviewing a queue to promptly address past due accounts through correspondence via letters, emails, and phone calls.
- Delivered superior customer service, fostering customer loyalty and satisfaction, contributing to repeat business.
Education
B.Com (Hons) - Accounting And Finance
School of Open Learing
Delhi University01-2016
Higher Secondary - Commerce
Indian Academy Pre-University Collage (PUC)
Karnataka State Board01-2013
High School Diploma -
Kendriya Vidyalaya Mathura Cantt
Mathura01-2010
Skills
- Timeline estimates
- Complaint Management
- Project Coordination
- Team Supervision
- Training and mentoring
- Preparing reports
- Client Engagement
- Decision-Making
- Cross-Functional Teamwork
- Attention to Detail
Languages
Pahadi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
DECLARATION
I hereby affirm that the Information provided above is accurate to the best of my knowledge and belief. I assume full responsibility for the correctness of the details provided.
Timeline
Senior Associate - Compliance Ops
Amazon Dev. Centre Pvt LTD
09.2019 - Current
Lease Analyst
JLL India Pvt. Ltd.
04.2018 - 04.2019
Credit Controller
Genpact India Pvt. Ltd.
11.2016 - 04.2018
B.Com (Hons) - Accounting And Finance
School of Open Learing
Higher Secondary - Commerce
Indian Academy Pre-University Collage (PUC)
High School Diploma -
Kendriya Vidyalaya Mathura Cantt
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