Nishant Mohan
Scrum Master | Product Owner
Noida
Summary
Seasoned Business Solutions Consultant with 13 years of comprehensive experience maintaining and developing healthy relationships with clients. Committed to leading all business projects to success. Expertise in project management, business analysis and business development. Proactive professional with commercial approach to solving problems. In depth domain knowledge of Airlines | Cargo | Automobiles and VMS systems.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Solutions Consultant | Scrum Master
Flentis India Pvt. Ltd.
04.2021 - 04.2024
- Streamlined release processes through close coordination between development teams and operations staff.
- Facilitated seamless integration of new team members into existing projects without compromising productivity levels.
- Implemented key performance metrics to track team progress and identify areas of improvement consistently throughout projects'' lifecycles.
- Identified potential risks early in the project lifecycle and implemented mitigation strategies accordingly.
- Created comprehensive user stories with clear acceptance criteria to guide development efforts.
- Mentored junior team members on Scrum best practices, fostering their professional growth within the organization.
- Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Boosted customer satisfaction scores by providing regular updates on product enhancements resulting from feedback provided during sprint review meetings.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Implemented continuous improvement initiatives through regular retrospective meetings with the team.
- Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
Business Analyst
COFORGE
09.2010 - 04.2021
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Created dashboards to monitor and track key performance indicators.
- Generated standard and custom reports to provide insights into business performance.
Education
B.Tech - Computer Science And Engineering
Biju Patnaik University Of Technology
Orissa 04.2001 -
Skills
Business Analysis
Data Analytics
Agile Methodologies
Stakeholder Management
Project Management
Conflict Management
Continuous Improvement
Customer Relationship Management (CRM)
Support Response Coordination
MS Project
User Acceptance Testing
Requirements Gathering
Gap analysis
Specifications Documentation
Risk Assessment
SQL and Databases
Power BI
Certification
Certified Scrum Master
Timeline
Certified Scrum Master
12-2022
Business Solutions Consultant | Scrum Master
Flentis India Pvt. Ltd.
04.2021 - 04.2024
Business Analyst
COFORGE
09.2010 - 04.2021
B.Tech - Computer Science And Engineering
Biju Patnaik University Of Technology
04.2001 -