NISHANT SHARMA
Food And Beverage Manager
Gujrat,WB
Summary
Dynamic and results-driven F&B Manager with over 14 years of experience in the food and hospitality sectors. Recognized for exceptional communication skills and a proven ability to lead and develop high-performing teams. A strategic thinker and adept multi-tasker, skilled in analyzing complex situations and costs to drive profitable outcomes. Committed to enhancing customer satisfaction while optimizing operational efficiency in fast-paced environments. Consistently delivers innovative solutions that elevate service standards and operational success. Passionate about fostering a culture of excellence that inspires teams to achieve their best.
Overview
14
14
years of professional experience
4
4
Languages
Work History
Food and Beverage Manager
IHCL
12.2025 - Current
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
Multiple Outlet Manager
IHHR (Hyatt Hotels Corporation)
10.2023 - 12.2025
- Ensure the smooth day-to-day functioning of the outlet.
- Successfully hold the responsibility for managing Mrs. Mage A Pan Asian Restaurant (75 Covers) and Hodd's Cocktail Bar (62 Covers).
- Positively putting Team together of great people who are committed to create a welcoming environment for all guests.
- Restaurant inventory (supplies, perishables, liquor, bills (etc.) Implement an effective system of recording guest history, preferences and other guest related data.
- Work in association with the Sales and Marketing department in the area of guest mix, guest profiles, effect of new/ competition outlets etc.
- Maintain constant guest contact, build relationships, solicit feedback and monitor the Medallia for the restaurant.
- Conduct training sessions for team to enhance product knowledge, standard operating procedures and service competency.
- Plan and organize various food festivals, restaurant promotions or special occasions.
- Monitor the daily number of covers and the average check of the restaurant.
- Prepare monthly reports on the performance of the outlet.
- Ensure that all the operational standards set for all the equipment's & processes are followed.
Assistant Outlet Manager
IHHR (Hyatt Hotels Corporation)
01.2022 - 10.2023
- Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
- Promoted business strategy by implementing improvements based on guest feedback.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Maintained immaculate facility appearance by enforcing strict cleanliness guidelines for both front-of-house and back-of-house areas.
- Enhanced team performance by providing regular coaching, feedback, and training opportunities.
Executive Assistant Manager
Parvasheena Hospitality and services Pvt. Ltd
10.2019 - 12.2021
- Supported executive decision-making by conducting thorough research and presenting findings in concise reports.
- Improved workflow efficiency through the regular evaluation of existing processes and the implementation of new strategies as needed.
- Boosted employee morale by organizing team-building events, fostering a positive work environment, and addressing concerns proactively.
- Facilitated executive communication with internal departments and external partners for seamless collaboration.
Catering Assistant
IHCL (Vivanta by Taj Whitefield Bengaluru)
05.2012 - 11.2019
- Collaborated with team members to execute seamless catering events for clients.
- Provided friendly, courteous service to create memorable moments for guests.
- Coordinated closely with other staff members during events for smooth service delivery.
Education
SSLC -
CHAND PUBLIC SCHOOL
Palampur, Himachal PradeshJUNIOR COLLEGE - undefined
NEUGAL PUBLIC SCHOOL
Himachal Pradesh4 YEAR BACHELORS DEGREE IN HOSPITATILY SCIENCES - HOSPITATILY SCIENCES
OXFORD COLLEGE OF HOTEL MANAGEMENT
BangaloreSkills
Effective relationship building
Ability to learn and adapt
Demonstrates strong quality assurance
Skilled in MS Office Suite
Effective phone interaction skills
Commitment to professional appearance
Coordination and arrangement
Food and beverage operations
Accomplishments
- Certificate of Excellence in F & B service in Industrial Training at Aditya Park, Hyderabad.
- Certificate of Best trainee in HOUSE KEEPING in Industrial Training at Aditya Park, Hyderabad.
- Got 2nd place in Express Cookery at Gardenia-2010 conducted by Garden City College in Bangalore.
- Participated in IPL SEASON-3 in-Stadia Catering By ITC-Welcome Group in Bangalore.
- Participated in Survey of Food Establishment as part of Food Safety and Standards Project in Karnataka.
- Got appreciation card from General Manager for the most valued employee.
- Certificate of Hyatt on Skills Training - EAME/SWA (Departmental Trainer).
Interests
listening to music
travelling
PSP
Timeline
Food and Beverage Manager
IHCL
12.2025 - Current
Multiple Outlet Manager
IHHR (Hyatt Hotels Corporation)
10.2023 - 12.2025
Assistant Outlet Manager
IHHR (Hyatt Hotels Corporation)
01.2022 - 10.2023
Executive Assistant Manager
Parvasheena Hospitality and services Pvt. Ltd
10.2019 - 12.2021
Catering Assistant
IHCL (Vivanta by Taj Whitefield Bengaluru)
05.2012 - 11.2019
JUNIOR COLLEGE - undefined
NEUGAL PUBLIC SCHOOL
4 YEAR BACHELORS DEGREE IN HOSPITATILY SCIENCES - HOSPITATILY SCIENCES
OXFORD COLLEGE OF HOTEL MANAGEMENT
SSLC -
CHAND PUBLIC SCHOOL
Personal Information
- Father's Name: Mr. Ashok Sharma
- Date of Birth: 26 March 1989
Roles And Responsibilities
- Ensure the smooth day-to-day functioning of the outlet.
- Successfully hold the responsibility for managing Mrs. Mage A Pan Asian Restaurant (75 Covers) and Hodd's Cocktail Bar (62 Covers).
- Positively putting Team together of great people who are committed to create a welcoming environment for all guests.
- Restaurant inventory (supplies, perishables, liquor, bills, etc.).
- Implement an effective system of recording guest history, preferences and other guest related data.
- Work in association with the Sales and Marketing department in the area of guest mix, guest profiles, effect of new/ competition outlets etc.
- Maintain constant guest contact, build relationships, solicit feedback and monitor the Medallia for the restaurant.
- Conduct training sessions for team to enhance product knowledge, standard operating procedures and service competency.
- Plan and organize various food festivals, restaurant promotions or special occasions.
- Monitor the daily number of covers and the average check of the restaurant.
- Prepare monthly reports on the performance of the outlet.
- Ensure that all the operational standards set for all the equipment's & processes are followed.
Training
- 6 months, Aditya Park (a Sarovar group of hotels), Begumpet, Hyderabad
- Leela Palace, Bangalore, Karnataka
- Royal Orchid, Bangalore, Karnataka
- Taj West End, Bangalore, Karnataka
- ITC Gardenia, Bangalore, Karnataka
- ITC Windsor Manor, Bangalore, Karnataka
Personal data processing
I hereby declare that the information furnished above is true to the best of my knowledge.
Riding, Gaming
love yo go to long rides and biking also i play ps4