SMARTKARGO
Nishant Singh
Senior Executive ( Cargo & Customer service)
New Delhi
Summary
Highly organized and experienced professional in airline and cargo operations. Eager to learn and grow within an innovative environment. Works collaboratively in a team under expert guidance to develop capabilities and contribute to unity of action for common goals. Strong foundation in the field, equipped to bring about positive outcomes and contribute knowledge for organizational growth. Exceptional problem-solving, communication, and negotiating skills. Excels at managing multiple tasks and handling issues effectively. Dependable candidate who thrives on managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
Work History
Senior Executive (Cargo & Customer Service)
Indigo Airlines
2 2021 - Current
- Established team priorities, maintained schedules and monitored performance.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Defined clear targets and objectives and communicated to other team members.
- Monitor and supervise all cargo operations and customer service
Flight Optimizer (Lufthansa Cargo AG)
Reservation Data Maintenance
10.2019 - 11.2020
- Completed the IATA Dangerous Goods Regulation course
- Completed programme Data Protection Basics issued by Lufthansa Group
- Completed eLearning Competition Compliance Course by Lufthansa Group
- Managing Freight For Lufthansa Cargo AG and confirmation of bookings for the load planning department
- Transfer of flights to the station hubs
- Optimization of flights for Europe and worldwide
- Making adjustments based on client's request
- Coordinating with the team and handling RFS.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Cultivated interpersonal skills by building positive relationships with others.
Education
BBA -
Poornima University
04.2016 - 08.2019
MBA - Operations Management
Dr.D.Y.Patil Vidyapeeth University
08.2019 - Current
MBA - Operations Management
Dr.D.Y.Patil Vidyapeeth University
04.2001 -
Skills
Mail handling
Operations Management
Operations Oversight
Multitasking Abilities
Documentation And Reporting
MS Office
Teamwork and Collaboration
Customer Relationship Management
Effective Communication
Software
MS OFFICE
Languages
ENGLISH
HINDI
Certification
DGR CAT-7
Accomplishments
- Supervised team of 25 staff members.
- Promoted twice in 3 years.
Interests
Travelling and exploration
Reading Books
Watch Cult classic movies
Timeline
RAMP SAFETY
06-2021
DGR CAT-7
04-2021
BASIC CARGO
03-2021
AVIATION SECURITY
03-2021
Flight Optimizer (Lufthansa Cargo AG)
Reservation Data Maintenance
10.2019 - 11.2020
MBA - Operations Management
Dr.D.Y.Patil Vidyapeeth University
08.2019 - Current
BBA -
Poornima University
04.2016 - 08.2019
MBA - Operations Management
Dr.D.Y.Patil Vidyapeeth University
04.2001 -
Senior Executive (Cargo & Customer Service)
Indigo Airlines
2 2021 - Current
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