Nishant Singh

Managed Azure resources, including VMs, storage accounts, and app services.

• Executed user and access management via Azure AD and RBAC.
• Configured networking components such as VNets, subnets, and load balancers.
• Monitored and troubleshot systems using Azure Monitor and Log Analytics.
• Ensured security compliance through policies, security center monitoring, and patching.
• Optimized costs through usage analysis and budget management strategies.
• Automated infrastructure deployment using ARM templates and PowerShell.
• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked with cross-functional teams to achieve goals.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Recognized by management for providing exceptional customer service.

Executed transaction processing and data validation in fast-paced BPO environment.
Managed report generation to support operational decision-making.
Achieved productivity and accuracy KPIs while complying with client SLAs.
Utilized strong analytical skills to enhance operational efficiency using MS Excel.

Developed syllabus plans and conducted mock test analyses to monitor student progress.

Created engaging practice materials tailored to both online and offline learning environments.

Implemented effective time-management strategies to boost student confidence and exam readiness.

• Employed student-centric teaching methods resulting in consistent improvement in scores.
• Provided clear explanations of complex concepts, fostering an inclusive learning atmosphere.