Summary
Overview
Work History
Education
Skills
Software
Certification
Section name
Timeline
Hi, I’m

Nishant Sinha

Sn. Business Process Consultant (ITAM)
Greater Noida (West),UP
Nishant Sinha

Summary

A proficient resource 18+ years of strong industry experience. Skilled at ITAM within the complete asset life cycle, Software licensing compliance audit management, implementation & Maintenance of process & policies, standards & systems to maintain IT Asset Portfolio w.r.t. cost, control and compliance/business performance objectives, with experience in cost-saving, better resource skill sets usage.

Overview

2
Languages
5
Certifications
19
years of professional experience

Work History

InMorphis India Pvt. Ltd.

Sn. Business Process Consultant (Advisory)
06.2024 - 05.2026

Job overview

  • Manage enterprise-wide Software Asset Management and Hardware Asset Management programs.
  • Lead software compliance assessments and audit defense activities.
  • Implement software lifecycle management processes and governance frameworks.
  • Collaborate with procurement, legal, and finance teams for software contract negotiations.
  • Configure and optimize ServiceNow ITAM and SAM Pro solutions.
  • Develop software usage and optimization reports for senior leadership.
  • Review the onboarding report and provide support on last-minute changes before sharing with customers
  • Oversee internal and external audits, ensuring timely responses, and adherence to licensing terms.
  • Participation in sales to business handover meetings, pre-kickoff, and kickoff meetings.
  • Building a project plan and milestones for the ITAM project implementation.
  • Consult the To-Be process with the client, and with their agreement, create the SOP documents.
  • Developed comprehensive process documentation to ensure consistency across operations.
  • Analyzed existing business processes to identify inefficiencies and recommend improvements.
  • Collaborated with cross-functional teams to streamline workflows and enhance productivity.
  • Led workshops to train staff on new systems and best practices for process optimization.
  • Utilized data analytics tools to monitor performance metrics and drive continuous improvement initiatives.

Tech Mahindra Ltd. Noida

BE. Consultant (ITAM Lead)
09.2021 - 07.2024

Job overview

  • Participate in design and implementation of ITAM best practices in client environment
  • Creates the project plan and milestone of the ITAM implementation project
  • Understand the As-Is process and create the To-be process aligned as per the business requirement
  • Engage in formulating the governance module and set-up the standard SOP's.
  • Review the dashboard and persona wise reporting shared with customer
  • Support on providing the guidance on software optimization, remediation and audit readiness
  • Review the onboarding report and support on last minute change before sharing with customer
  • Led cross-functional teams to drive technology solutions and enhance client engagement strategies.
  • Developed comprehensive project plans to ensure timely delivery of IT services and solutions.
  • Streamlined processes to improve operational efficiency, reducing turnaround times on service requests.
  • Advised clients on digital transformation initiatives, aligning technology with business goals.
  • Conducted thorough analyses of client requirements to deliver customized software solutions.
  • Mentored junior consultants, fostering skill development and knowledge sharing within the team.
  • Implemented best practices in project management to enhance collaboration and communication among stakeholders.
  • Evaluated emerging technologies to recommend strategic improvements for client operations.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Assisted clients in navigating complex industry challenges with strategic recommendations.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
  • Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
  • Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
  • Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
  • Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
  • Conducted thorough market research and analysis, providing valuable insights for client decisionmaking.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Directed market entry strategies for clients looking to expand into new territories, ensuring compliance and cultural alignment.
  • Delivered comprehensive reports and presentations to stakeholders, providing insights and actionable recommendations for business improvement.
  • Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
  • Coordinated with external partners and vendors to deliver comprehensive solutions that meet clients' diverse needs.
  • Improved organizational efficiency, overhauling outdated operational procedures with innovative, tech-driven solutions.
  • Negotiated contracts and agreements on behalf of clients, securing favorable terms and conditions.
  • Increased client satisfaction by developing comprehensive consulting strategies tailored to each business's unique challenges and objectives.
  • Conducted in-depth market research to identify emerging trends, enabling clients to adapt and stay ahead in competitive industries.
  • Enhanced team productivity with implementation of agile methodologies, streamlining project delivery processes.
  • Streamlined communication processes for clients, enabling more effective collaboration and decision-making.
  • Boosted client revenue streams by identifying and capitalizing on untapped market opportunities.
  • Transformed client digital strategies, leveraging cutting-edge technologies to enhance online presence and customer interaction.
  • Maintained database systems to track and analyze operational data.

HCL Technologies Ltd. Noida

Associate Consultant (Practice Team)
10.2017 - 09.2021

Job overview

  • Review, understand, and participate in the Boot Camp for the new transition accounts.
  • Create the software baseline during the transition phase, and ensure the ELP sign-off with stakeholders.
  • Review the As-Is process and recommend changes in the existing process.
  • Participation in all the Start Green meetings and presenting the CSAM transition progress, challenges, and solutions.
  • Prepare the KT session for the BAU team for proper shadowing.
  • Review of operation tasks in the SAM tool, such as license creation, allocation, and license assignment.
  • Knowledge of SaaS-based applications and how to integrate them with SAM tools.

DXC Technologies Ltd. Noida

Senior Professional 2
02.2016 - 10.2017

Job overview

  • Profile: IT Asset Lifecycle Management
  • Key Learning
  • Creating licenses and purchases in Flexera for Publishers like Microsoft, Red Hat, Adobe, VMware and SaaS products etc based on SKU/Part Number
  • Creating and settings rules and rights for respective licenses and applications also update the unrecognized evidence and SKU/Part number to Support team to upload into Application Recognized Library (ARL).
  • Purchases and Users upload in Flexera and mapped with the respective license
  • Identify the unauthorized applications and get it uninstalled
  • Handling SAP Licensing through Flexera Tool
  • Tracking and Reporting of license GAP, Renewal and Procurement send to stakeholders.
  • Manage Users imported via Active Directory and create Operators
  • Ability to analyze agent log files for troubleshooting as required
  • Updating Application Recognition Library (ARL), Product Use Rights Libraries PURL, SKU on weekly basis
  • Co-ordination with various team for agent troubleshooting and Software scan related issue

Accenture India Pvt Ltd. Gurugram

Senior Specialist
08.2013 - 02.2016

Job overview

  • Profile: IT Asset Management (ITAM)
  • Key Learning
  • Worked on creating complete IT asset Lifecycle management.
  • Procurement, Allocation & De-allocation of all asset activities
  • Review & manage agreements and contracts
  • Ensuring of Asset Management processes & internal controls in line with policies

CSC Technologies Pvt. Ltd.

Professional 1
12.2011 - 08.2013

Job overview

  • Profile: IT Asset Management (ITAM)
  • Key Learning
  • Ensure to have complete CI update in CMDB table
  • Handling IMAC of IT assets
  • Closing the Asset Management related task
  • Analyze software consumption, cost, and functionality to optimize license usage
  • Oversee internal and external audits, ensuring timely responses and adherence to licensing terms.
  • Generate and share the compliance dashboard with client

Dell Services (NTT Data)

Senior Analysts
07.2009 - 12.2011

Job overview

  • Profile: IT Asset Management (ITAM)
  • Key Learning
  • POC for IT Software and Licensing Queries
  • Procurement & Maintenance of software license including licenses, usage and rights ,companywide
  • Approving licensed software allocation, download rights, URL base access on BMC remedy ticketing tool
  • Attendance of software requirement & timely maintenance of project's software baseline
  • Maintaining client provided asset register by collecting customer provided license document as per policy
  • Monthly Microsoft and Non-Microsoft software Audits to reduce non-compliance
  • Manage vendor relationships and negotiate optimal terms for licensing agreements and renewals.
  • Process improvement and automation on SAM. Optimize utilization of licensed software

Hewitt Packard (Partner Sales)

Business Development Manager
01.2007 - 07.2009

Job overview

  • Profile: Business Development for IT Infrastructure
  • Key Learning
  • Participating in Bids for IT Hardware and Software requirement
  • Vendor negotiation to get the best optimized price.
  • Creating a bill of materials for customers related to IT products
  • Assess and provide a quotation for license requirement
  • Collaborate with finance teams to ensure accurate budgeting and forecasting for software costs.

Education

UP Technical University
Lucknow

MBA from Marketing & IT
01.2005

University Overview

Ranchi University
Ranchi

BA from Psychology
01.2001

University Overview

CBSC Board
Hazaribagh, India

High School Diploma
04.2001

University Overview

CBSC Board

from Science Education
04.2001

University Overview

Skills

Software and hardware asset management

SOP compliance management

Internal audit support

Software lifecycle management

Software cost optimization strategies

IT asset management governance

Software

ServiceNow SAM & HAM Pro

FlexeraOne Operational Module

BMC Remedy

SNOW Software

Altiris tool

USU Tool

XenSAM

Certification

ITIL V3 Foundation

Section name

Section name
Below pictures express my skill, experience and area of interest

Timeline

Sn. Business Process Consultant (Advisory)
InMorphis India Pvt. Ltd.
06.2024 - 05.2026
BE. Consultant (ITAM Lead)
Tech Mahindra Ltd. Noida
09.2021 - 07.2024
Associate Consultant (Practice Team)
HCL Technologies Ltd. Noida
10.2017 - 09.2021
Senior Professional 2
DXC Technologies Ltd. Noida
02.2016 - 10.2017
Senior Specialist
Accenture India Pvt Ltd. Gurugram
08.2013 - 02.2016
Professional 1
CSC Technologies Pvt. Ltd.
12.2011 - 08.2013
Senior Analysts
Dell Services (NTT Data)
07.2009 - 12.2011
Business Development Manager
Hewitt Packard (Partner Sales)
01.2007 - 07.2009
CBSC Board
High School Diploma
04.2001
CBSC Board
from Science Education
04.2001
Ranchi University
BA from Psychology
UP Technical University
MBA from Marketing & IT

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Nishant SinhaSn. Business Process Consultant (ITAM)