Summary
Overview
Work History
Education
Skills
Cocurricularachievements
Timeline
Generic

Nishant Suchal

New Delhi

Summary

Experienced Program Manager skilled in overseeing functional operations and projects in supplies and logistics. Advanced understanding of organizational strategies, financial management. Able to navigate complex logistical challenges. Expertise in conducting thorough logistical analysis, optimizing inventory and supply chain performance, and implementing development and standardization initiatives. Comprehensive understanding of inventory management, procurement, and acquisition regulations to drive operational efficiency and success.

Overview

13
13
years of professional experience

Work History

Program Manager | Reusable Container Program (RCP)

AMAZON
02.2024 - Current
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Interacted with customers and clients to identify business needs and requirements.
  • Developed and maintained logistics workflows, procedures and reports.
  • Built teams to address project goals and objectives for multiple projects.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • This change was implemented to address a shortfall of approximately 55,000 totes in the network, considering the Op2
  • By implementing a governance mechanism to reduce ad-hoc trips, the company achieved a cost avoidance of approximately 1 million INR per month in the RCP network
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.

SME Ops Integration | Cost of Business Waste (CoBW)

AMAZON Fresh
04.2021 - 02.2024
  • Installed, configured, and monitored new system features based on user needs.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Improved Packing processes to meet company goals for quality.
  • Changed existing processes and implemented new processes to improve efficiency by 70%.
  • Implemented lean production methods to reduce loss by 50%.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Managed development and implementation of lean and continuous improvement manufacturing initiatives across production environment.
  • Teamed with disciplinary leaders on determining annual operational targets and outlining needed quality improvements.

Area Manager (Inbound Operations) | DED3 Receive Center

ASSPL
03.2020 - 04.2021

Defined the layout and flow for the coral area, parking area, and receiving process

  • Goal was to enhance the customer experience metrics, specifically focusing on improving the First Inn First Order (FIFO) compliance metric,
  • Developed detailed plans based on broad guidance and direction.During COVID crisis, site was able to increase its production capacity to approximately 300,000 units within 6 weeks, remarkable achievement considering the original plan was to accomplish this in 12 weeks. This rapid ramp-up showcased the site's ability to respond swiftly and effectively to heightened demand caused by pandemic situation
  • Leveraged data and analytics to make informed decisions and drive business improvements. Managed a sizable workforce and overseeing significant daily throughput levels in receive center & delivered a high volume of Daily Inbound & Outbound, ~ 300,000 units per day with leading a large team of over ~100+ associates at a facility called DED3
  • Increased site capacity by 5% for Pallet Transshipment Movement from Regional Centers (RC) to Fulfillment Centers (FC). Estimated savings due to this improvement is INR 16.8 million, considering 5K increase in capacity
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Area Manager (Inbound Operations) | DEL3 INFC

ASSPL
08.2016 - 03.2020
  • Led team of 100+ Associates at Amazon Facility to successfully achieve building's Quality from ~7000 to 3673 DPMO
  • Established six type of Count Strategies out of which four were selected to be horizontally deployed in network
  • Point of contact for several successful network level and indigenous launches in direction of improving inventory health (e.g
  • Mentored new Research Analyst and interns; trained Process Assistants to understand intricacies of Inventory Control and Quality Assurance
  • Supported site pantry launch by completing system configuration in time with absolute accuracy
  • Established process for capturing right expiry related characteristics of Product (Like Expiry date and shelf Life) in inventory.
  • As site SME for dangerous goods and food safety, played pivotal role in keeping Site compliant
  • Established control mechanism through periodic audits and SQL based reports.
  • Potential Expiring Consumables Inventory: Established process for capturing right expiry related characteristics of date lot ASINs in inventory. This helped in identifying 1.1MM INR loss per month loss across pantry sites due to no visibility of product getting expired and same can stowed in prime on priority
  • Executed project called 'Bin capping in 9 inches' in order to eliminate damage of bins caused by material handling equipment's in storage aisles.
  • Idea-ted and created Count Dashboard using data visualization Tool to see all count related metrics to save on costly management time.

Data Analyst

Global logic Technologies Pvt Ltd.
01.2014 - 08.2016
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Generated ad-hoc reports to evaluate specific business requirements.

Network Administrator

Garud InfoTech
01.2012 - 01.2013
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Identified and immediately resolved issues (Daily 10 Issues) with network devices.
  • Assisted IT staff on troubleshooting issues and closing daily 5 calls .
  • Monitored system performance and responded to alerts.

Education

B-Tech - Information technology

Kurukshetra University
Haryana , India
07-2012

Skills

  • Cost estimates & budgets
  • Quality control
  • Team management
  • P&L management
  • Problem-solving
  • Work Planning and Prioritization
  • Decision-making
  • Logistics operations
  • Program performance analysis
  • Process Improvement
  • SQL Data Analysis
  • Professional writing

Cocurricularachievements

  • Played arcade games over online at international level and Won the EA sports world championship in 2011 for (NFS Most wanted)
  • Gathered multiple medals and trophies in school while performing in annual day celebration
  • Played district level Cricket as a wicketkeeper Batsman in 2007

Timeline

Program Manager | Reusable Container Program (RCP)

AMAZON
02.2024 - Current

SME Ops Integration | Cost of Business Waste (CoBW)

AMAZON Fresh
04.2021 - 02.2024

Area Manager (Inbound Operations) | DED3 Receive Center

ASSPL
03.2020 - 04.2021

Area Manager (Inbound Operations) | DEL3 INFC

ASSPL
08.2016 - 03.2020

Data Analyst

Global logic Technologies Pvt Ltd.
01.2014 - 08.2016

Network Administrator

Garud InfoTech
01.2012 - 01.2013

B-Tech - Information technology

Kurukshetra University
Nishant Suchal