EMS / NMS: ECI Telecom network management and element management systems


Diligent NOC Engineer with 8 years of experience in network operations, EMS/NMS monitoring, troubleshooting, and planning of critical network infrastructure improvements. Experienced in monitoring and analyzing equipment performance to maintain high network availability and meet NOC operational standards. Skilled in network optimization, alarm monitoring, fault analysis, threshold management, traffic shifting, network upgrades, and coordination of critical projects. Proven ability to support complex network operations, identify performance issues, and coordinate with cross-functional teams to ensure timely resolution and smooth network performance.
Virtual Laf certification , IIT Roorkee
Remote support
Customer support
Network configuration
· Successfully supported and executed critical DWDM network upgrades, software upgrades, and embedded/patch upgrades across multiple network nodes.
· Played a key role in SDH-to-DWDM migration, ensuring smooth traffic migration and minimal service disruption.
· Successfully performed 10G and 100G Lambda/channel additions, link creation, traffic shifting, and network capacity expansion.
· Coordinated and supported major NPT1200 and NPT1800 node activities, including matrix card upgrades and hardware replacement.
· Performed DWDM link recalibration, power balancing, OSNR analysis, and fault troubleshooting to improve network performance and stability.
· Created and managed trails, topology, tunnels, and network paths through EMS/NMS platforms.
· Supported critical site/node shifting activities from the NOC, coordinating with field engineers and project teams for successful implementation.
· Identified and analyzed equipment performance issues, alarms, and traffic errors, contributing to faster troubleshooting and improved network availability.
· Successfully coordinated with cross-functional teams, including NOC, field engineers, project engineers, and customer teams, during planned and critical network activities.
· Contributed to maintaining smooth network operations by monitoring critical infrastructure and ensuring post-activity traffic stability.
EMS / NMS: ECI Telecom network management and element management systems
DWDM / Optical Network Tools: Network monitoring, configuration, provisioning, alarm management and performance monitoring
Solaris : Working experience with Sun Solaris servers for NOC operations Microsoft Office: MS Excel, MS Word, MS PowerPoint and Outlook
Network Operations: Fault monitoring, traffic shifting, trail/topology/tunnel creation and network configuration
Troubleshooting Tools: NMS/EMS alarm analysis, connectivity testing, ping and network performance monitoring
Keeping updated with DWDM, optical networking, and NMS/EMS technologies
Network troubleshooting and solving technical challenges
Learning and exploring new networking and telecom technologies
Continuous professional and technical development
Team collaboration and knowledge sharing
Virtual Laf certification , IIT Roorkee