NISHANTH ARUL
Perth,WA
Summary
Systems Engineer with 4+ years of expertise in Application Performance Monitoring (APM), full-stack observability, IT system analysis, and software development. Specialized in Cisco AppDynamics & Splunk Observability, enabling real-time visibility across business transactions, infrastructure, and databases.
Adept at system evaluation, performance optimization, and business process analysis, with expertise in debugging, RCA methodologies, ITSM automation, and security compliance. Skilled in SDLC, functional specifications, and technical documentation, ensuring software solutions align with industry standards and business objectives.
Overview
4
4
years of professional experience
8
8
Certification
Work History
Systems Engineer
Tata Consultancy Services (TCS)
10.2021 - Current
- Assisted enterprises in utilizing full-stack observability solutions with AppDynamics and Splunk to enhance system reliability and proactively reduce production issues.
- Collaborated with business stakeholders to gather and document system performance requirements, leveraging AppDynamics and Splunk insights to align monitoring strategies with business and IT objectives.
- Researched, consulted, and evaluated system program needs to develop functional specifications for enterprise monitoring solutions.
- Designed, developed, and deployed AppDynamics Browser Synthetic Monitoring scripts, simulating real-user flows to validate business transaction integrity and optimize digital experience monitoring (DEM).
- Implemented and optimized full-stack observability solutions with AppDynamics and Splunk, ensuring real-time monitoring of Java, .NET, and cloud-native applications.
- Leveraged AppDynamics Business Transaction Monitoring and Synthetic Monitoring to analyze system performance, identify inefficiencies in application workflows, and detect bottlenecks across business transactions, recommending optimal software design modifications to enhance system efficiency and reliability.
- Developed and maintained business transaction health rules to detect and analyze performance anomalies, ensuring optimal transaction response times.
- Leveraged AppDynamics Database Monitoring by deploying Database Agents to correlate database performance with business transactions, identifying slow SQL queries, analyzing query execution trends, and optimizing execution plans for improved efficiency.
- Implemented infrastructure monitoring solutions using AppDynamics Machine Agents and Splunk Log Observer, tracking CPU, memory, disk, and network utilization for Windows and Linux environments.
- Integrated Cisco AppDynamics with Splunk Observability, enabling in-context log troubleshooting, event correlation, and AI-powered RCA workflows.
- Configured custom dashboards in AppDynamics and Splunk, providing unified observability analytics for IT operations and business stakeholders.
- Enabled IT Service Management (ITSM) automation by integrating AppDynamics event alerts with ServiceNow, reducing MTTD (Mean Time to Detect) and MTTR (Mean Time to Resolve) incidents.
- Developed AppDynamics Query Language (ADQL) and Splunk SPL searches to analyze Browser RUM, Synthetic Monitoring data, and security events, generating real-time performance and security alerts.
- Conducted sandbox testing for new AppDynamics Agent releases, ensuring seamless deployments and proactive issue resolution.
- Managed AppDynamics Account Administration settings, configuring Roles, Groups, and Access Control across multiple Controller Tenants.
- Detected, tracked, and managed remediation of Personally Identifiable Information (PII) data leaks, ensuring security compliance across monitored environments.
Assistant Systems Engineer
Tata Consultancy Services (TCS)
09.2020 - 10.2021
- Developed and implemented AppDynamics Business Transaction monitoring to track application flow and detect latency points.
- Designed system and software solutions by leveraging AppDynamics Business iQ and Business Transaction Monitoring, ensuring alignment with business requirements, real-time application performance benchmarks, and end-user experience metrics.
- Configured Splunk Log Observer Connect to analyze in-context application logs, correlating real-time transaction metrics with backend failures.
- Implemented custom synthetic transaction monitoring scripts using Selenium WebDriver in AppDynamics, proactively detecting UI/UX performance issues.
- Created anomaly detection rules and alerting policies within AppDynamics and Splunk, ensuring rapid identification and remediation of application failures.
- Optimized API performance monitoring by configuring HTTP request tracking in AppDynamics and Splunk, detecting latency spikes in third-party integrations.
- Automated infrastructure health monitoring using AppDynamics Machine Agents and Splunk Log Observer, reducing manual intervention and improving operational efficiency.
- Developed real-time business impact dashboards in AppDynamics and Splunk, providing deep visibility into IT operations and application health.
Education
Master of Science - Information Technology
The University of Western Australia
Perth, Australia12-2024
Bachelor of Science - Electronics And Communications Engineering
Anna University
Chennai, India04-2020
Skills
- Full-Stack Observability & Performance Monitoring (AppDynamics, Splunk Observability)
- Software Engineering & System Development (Java, NET, Python, SQL, REST APIs, CI/CD Pipelines, Jenkins, JFrog Artifactory, Bitbucket, Kubernetes, Docker)
- Business Process Automation & CRM Solutions (BPM, RPA, CRM Tools)
- Business Process Analysis & Workflow Optimization (System Design, Requirement Gathering, Agile Methodologies)
- Synthetic Monitoring & Real User Monitoring (RUM) – Browser Synthetic Scripts, API Synthetic Tests
- Business Transaction Monitoring & Optimization (AppDynamics Business Transactions, Splunk Logs)
- Database Visibility & Performance Optimization (SQL, Oracle, MongoDB, MySQL)
- Infrastructure & Network Monitoring (Machine Agents, Server Visibility, Splunk Log Observer)
- Incident Management & Root Cause Analysis (RCA) – ServiceNow
- IT Service Management (ITSM) & IT Operations Automation (Jira, Confluence)
- Application Security & Risk Monitoring (AppDynamics Security Monitoring, Splunk SIEM, CyberArk, PII Data Leak Detection & Remediation)
- Testing, Debugging & Documentation (Quality Assurance, Functional Testing, Technical Documentation)
Accomplishments
- Reduced incident resolution time by 40% by integrating Cisco AppDynamics APM with Splunk Log Observer, enabling faster RCA workflows.
- Optimized synthetic transaction monitoring by deploying browser synthetic scripts, proactively identifying application bottlenecks before impacting end-users.
- Implemented database visibility solutions using AppDynamics and Splunk, reducing query response times by 30% and improving database performance efficiency.
- Developed observability-driven IT dashboards combining AppDynamics, Splunk, and ITSM tools, enhancing operational visibility across business services.
- Reduced production downtime by 25% through automated RCA workflows and AppDynamics anomaly detection policies.
Certification
- Oracle Certified Professional: Java SE 17 Developer
- IBM Data Science Professional Certificate
- Google Cyber Security Professional Certificate
- AWS Certified Solutions Architect - Associate
- Pega Certified System Architect (CSA)
- Pega Certified Senior System Architect (CSSA)
- Pega Certified Lead System Architect (CLSA)
- Pega Certified Decisioning Consultant
Languages
English
Bilingual or Proficient (C2)
German
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
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