NISHANTH PALYALA

Seeking a challenging Position in an organization which can utilize my skills to the best and make me burst with enthusiasm to give in more efforts for growth of the company. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

• Oracle certification for completing Java2Se course from NIIT.
• Completed a website project in Java2Se.

• Worked for GoDaddy.
• Provided Technical Information for Government Bids for various hardware equipment.

Windows, Java, Oracle

Flat no 103, Sai Vardhini Residency, Sitafalmandi, Secunderabad, 500061

Telugu

3.00 Lakhs

iStorage India Private Limited, Network Engineer, 02/05/23, Present, Preparing Excel Sheets with Technical Information for participating in Govt Bids., Monitoring Weekly and Monthly Queries of the Customers., Observing the Sales of the product done every Quarter., Resolving the Customer Complaints received on customer support mail id and ensure the complaints are resolved up-to the customer satisfaction within the TAT., Schedule team meetings and seek feedback, suggestions and automation, to improve quality, sales and process., Having Good Leadership and Managerial skills for handling a team, With available resources managed to exceed sales target, without any additional cost to company.

• Genpact India Private Limited, Process Associate, 06/2018, 10/2018, Responsible for all operational activities related to Client Companies for assigned Corporate Clients and to meet and exceed complete Customer Satisfaction., Handling Juniors and assisting them in the process., Coordinating with customers, web developers for their requirements., Giving brief explanation of the product for the development of their business., Giving complete customer satisfaction for the queries., Monitoring their purchases and providing them discounts for their future purchases., Ensuring them that additional purchases would definitely help their business, grow in future., Providing SSL certificates for the safety of their transactions., Assisting them on emails and phone.
• Sakarya Cybertech Private Limited, LearnBeyond, Manual Tester, Investigate defects and reporting bugs in the application, Preparing Excel Sheets and listing the bugs by testing the application., Coordinating with the developer team and informing them., Ensure to communicate SDLC testing results to the appropriate authority., Conducting Review Meetings, Analysing and executing Test Cases, Defect Tracking, Communicating with Test Manager, Suggestion Documents (to improve software quality), Test Scenarios

• Date of Birth: 03/24/89
• Marital Status: Not Married

• English
• Hindi
• Telugu
• Marathi

• Reading Books
• Cricket
• Football
• Stock Market