Nishant Vichare
Delivery Head
Mumbai,Maharashtra
Summary
Cluster head offering 18+ years of industry success, including product roadmap development, market research and data analysis in Banking, Governance & Sustainability domains. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch ability.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work History
Cluster Head - Governance and Corporate Compliance
Tata Consultancy Services Ltd
Thane, Mumbai
07.2016 - Current
- Serving critical customers like Chairman, Board of Directors, CEO and other CXO's.
- Managing team of 125+ associates.
- Provided expert advice on cluster-related matters, influencing senior stakeholders'' decision-making processes.
- Project development using Agile methodology.
- Integrated technology milestones into overall project plan.
- Optimized resource allocation across multiple projects to ensure timely delivery without compromising on quality.
- Strategic planning, market analysis, and targeted marketing campaigns.
- Evaluated performance metrics regularly to identify areas for improvement in customer service standards.
- Led successful projects from inception to completion, ensuring timely delivery and stakeholder satisfaction.
- Built culture of excellence within team by setting clear expectations, providing regular feedback, and celebrating success.
- Conducted comprehensive competitor analysis studies that informed development of competitive sales strategies which led to market share gains for company''s products and services.
Operations Team Lead
Tata Consultancy Services Ltd
Mumbai
09.2011 - 07.2016
- On-site coordinator at Netherlands.
- Managed team of 25 associates.
- Streamlined workflow processes, resulting in improved overall team efficiency and effectiveness.
- Collaborated closely with other departments to streamline interdepartmental communication and improve overall organizational cohesion.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Led team of professionals to achieve project goals on time and within budget constraints.
- Developed and implemented new policies and procedures to optimize operational performance.
- Identified areas for improvement in operations, leading to cost savings and increased productivity.
Functional Analyst
Wipro Technologies
Mumbai
04.2006 - 09.2011
- Managed requirements from 3 countries.
- Demonstrated exceptional problem-solving skills, quickly resolving technical issues while minimizing downtime and maintaining high level of customer service.
- Improved system efficiency by identifying and resolving functional discrepancies in software applications.
- Managed project priorities effectively, balancing multiple tasks to achieve desired outcomes on time and within budget constraints.
- Collaborated with cross-functional teams to ensure successful project delivery within tight deadlines.
- Bridged communication gaps between IT professionals and end-users by translating their unique needs into actionable technical specifications.
- Discussion with clients to understand business requirements, perform gap analysis and translate technical requirements.
- Streamlined business processes by conducting thorough requirements analysis and providing actionable recommendations.
- Conducted regular user training sessions to promote swift adoption of new systems and enhance overall productivity.
Education
Bachelor of Technology - Information Technology
Dr. Babasaheb Ambedkar Technological University
Raigad 06.2002 - 05.2005
Skills
Innovation and Creativity
Workforce Planning
Product Development
Strategic Planning
Budgeting
Customer Engagement
Hobbies
Playing badminton, Running Half-Marathons, Listening to music
Timeline
Cluster Head - Governance and Corporate Compliance
Tata Consultancy Services Ltd
07.2016 - Current
Operations Team Lead
Tata Consultancy Services Ltd
09.2011 - 07.2016
Functional Analyst
Wipro Technologies
04.2006 - 09.2011
Bachelor of Technology - Information Technology
Dr. Babasaheb Ambedkar Technological University
06.2002 - 05.2005