Nishat Shaikh
Mumbai
Summary
Customer -focused professional with experience in sales and customer service, skilled in understanding customer needs and providing the right product solutions.
Overview
2
2
years of professional experience
Work History
Plix Life :Sales Executive
Nishat
Mumbai
05.2025 - 03.2026
- Cultivated client relationships to identify needs and preferences.
- Delivered customized product recommendations and demonstrated usage techniques to enhance customer experience.
- Developed strong customer relationships to enhance brand loyalty and retention.
- Conducted product demonstrations to educate clients on features and benefits.
- Collaborated with marketing teams to align sales strategies with promotional campaigns.
Concentrix :Customer Service Representative
Nishat
Mumbai
10.2023 - 02.2025
- Resolved customer complaints efficiently, enhancing satisfaction and loyalty.
- Cultivated strong customer relationships through friendly, engaging interactions.
Education
Bachelor of Commerce - Commerce
MUMBAI UNIVERSITY
MUMBAI10-2020
Skills
- Relationship management
- Sales strategy
- Customer relationship management
- Needs assessment
- Product recommendations
- Retention strategies
- Negotiation techniques
- Time management
- Active listening
Timeline
Plix Life :Sales Executive
Nishat
05.2025 - 03.2026
Concentrix :Customer Service Representative
Nishat
10.2023 - 02.2025
Bachelor of Commerce - Commerce
MUMBAI UNIVERSITY