Nishi Potekat
Assistant Store Manager
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Assistant Store Manager
Replay, Reliance Brands Limited
Mumbai
06.2020 - Current
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Trained team members in successful strategies to meet operational and sales targets.
Fashion Consultant
Superdry Store, Reliance Brands Limited
Mumbai
08.2018 - 06.2020
- Focused on top notch customer service & bringing in more business to the brand.
- Performed various sales transactions, checked on invoices, prepared special orders, and delivered correct merchandise.
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes and accessories.
- Generated & maintained customer leads & fulfill sales targets determined for the store via walk-in customers & distance sales.
Education
HSC -
04.2013 - 05.2015
Bachelors of Management Studies -
04.2015 - 05.2018
MBA - Retail Management
04.2021 - Current
Skills
Sales and marketing
Customer Relations
Operations
Training & Team Management
Relationship building and management
Music & Reading
I enjoy listening to Music & reading articles online on Human behaviour
Timeline
Narsee Monjee Institute of Management Studies - MBA, Retail Management
04.2021 - Current
Assistant Store Manager - Replay, Reliance Brands Limited
06.2020 - Current
Fashion Consultant - Superdry Store, Reliance Brands Limited
08.2018 - 06.2020
Rizvi Institute of Management Studies - Bachelors of Management Studies,
04.2015 - 05.2018
RD National College - HSC,
04.2013 - 05.2015