Summary
Overview
Work History
Education
Skills
Accomplishments
Internship
Timeline
Generic

Nistha Singh

Program Associate
Bangalore

Summary

Experienced Program/Project Associate skilled in managing functional projects and operations.Experienced owning all stages of the project lifecycle from initiation through monitoring and closing to deliver projects that exceed expectations on time, budget and scope.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Program Associate

UpGrad
7 2021 - Current
  • Worked with the cross functional teams to deliver a product/service/solution within constraints while addressing and resolving technical, financial and operational concerns
  • Assisted Data scientist and different technical teams to generate various platforms to help clients with various queries.
  • Managed stakeholder expectations, ensuring alignment with project objectives and deliverables.
  • Created project charter, scope, WBS, develop stakeholder map, facilitate proof of concept, prototyping, interviewing or other techniques of gathering requirement.
  • Developed performance metrics to track progress, identify issues, and drive continuous improvement in project management processes.
  • Ensured timely delivery of software releases by closely monitoring project progress and proactively addressing any bottlenecks or obstacles.
  • Evaluated vendor proposals to select the most suitable partners for various aspects of engineering projects, maximizing cost-effectiveness and overall value.
  • Reduced project risks with comprehensive risk assessment and mitigation strategies.
  • Optimized project schedules to minimize delays while maintaining the highest level of quality assurance.
  • Streamlined and optimized workflow and communication by implementing Agile frameworks.

Sales Manager (Pre Sales Project Manager)

Future Generali India Insurance Company Limited
10.2018 - 06.2019
  • Interacted with customers, analyzed requirements, provided solutioning and up-sold services
  • Acted as customer liaison and internal advocate to develop and maintain long-term business relationships by creating onboarding process and deployed survey at each stage of customer lifecycle
  • Recorded details such as leads, task progress, resources costs and allotted budgets to analyze performance, generate performance reports for key leaders and implement corrective measures to improve the performance averaging up to 15%.

Agency Unit Manager

ICICI Prudential Life Insurance Company Limited
05.2018 - 09.2018
  • Acted as a Team Leader for the cross functional teams to deliver a product/service/solution within constraints
  • Conduct weekly/ daily calls with cross functional teams and prep for Customer status review and send reports
  • Network within an organization to drive initiatives, strategies, issue resolutions, and alignment while handling the different stakeholders.

Education

MBA - Marketing

Alliance University
Bengaluru, India
05.2016 - 05.2018

Bachelor of Science - Electrical, Electronics Engineering Technologies

SRM University
Delhi
05.2011 - 05.2015

Skills

Program/Project Management

Microsoft office

Quality Assurance

Customer Relationship Management

Budgeting

Process Excellence

Service Delivery

Stakeholder Management

Vendor Selection

Agile Methodologies

Data Migration

Risk Management

Software Development Lifecycle

Requirements Gathering Expertise

Accomplishments

  • Received appreciation from client for timely delivery
  • Prepare Knowledge Base documentations for specific processes
  • Publish monthly newsletter for division, highlighting notable achievements and accomplishments of the team

Internship

Niyo Solution, 05/2017, 07/2017, Pitched on company's product to prospects, Worked on small projects to understand the flow and costing while rationalizing the overhead.

Timeline

Sales Manager (Pre Sales Project Manager)

Future Generali India Insurance Company Limited
10.2018 - 06.2019

Agency Unit Manager

ICICI Prudential Life Insurance Company Limited
05.2018 - 09.2018

MBA - Marketing

Alliance University
05.2016 - 05.2018

Bachelor of Science - Electrical, Electronics Engineering Technologies

SRM University
05.2011 - 05.2015

Program Associate

UpGrad
7 2021 - Current
Nistha SinghProgram Associate