Nitesh Agarwal
Business Support Specialist
Cuttack,Odisha
Summary
Highly motivated, result-driven and detail oriented professional. Passionate about learning new concepts and possess the ability to handle work pressure professionally. Seeking a challenging role in a reputed organization to expand and utilize my learnings, skills and contribute to the success of the organization.
Overview
6
6
years of professional experience
15
15
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Business Support Specialist
Revolut Technologies India Pvt Ltd
Mumbai
02.2024 - Current
- Providing prompt and helpful support to Revolut users via various channels, ensuring a high level of satisfaction
- Managing formal complaints within regulatory deadlines, ensuring a fair and transparent process.
- Contributing to the improvement of internal processes and procedures related to customer support and complaints
- Organizing and maintaining a central archive of data, ensuring accuracy and accessibility.
- Enhanced profitability [Number]% through careful expense management modifications.
- Organized events and conferences, promoting company products/services while engaging target audiences.
Inside Sales Associate
Fresh Prints Inc.
09.2022 - 08.2023
- Company Overview: America's fastest growing collegiate custom apparel company six years in a row.
- Closing Inbound Leads generated by Marketing Team.
- Preparing proposals for new business opportunities or contracts with existing clients.
- Developing and maintaining relationships with clients to increase future business opportunities.
- America's fastest growing collegiate custom apparel company six years in a row.
- Contact: Vamsi Tumallapali 7416646419
Start-up Growth Associate
GradRight Inc.
03.2022 - 09.2022
- Company Overview: India's First Education loan Bidding platform. Aimed to deliver the best education at the right cost.
- To understand student's problems and guide them to the best possible lender for their funding.
- Helping them achieve the right cost by strategising and negotiating with NBFC'S and Banks.
- Look for the overall Growth of the Organisation and help other team members achieve their targets.
- Training and Guiding new members into the world of financing.
- India's First Education loan Bidding platform. Aimed to deliver the best education at the right cost.
- Contact: Hasil Gora 9949863777
Intern (Financial Reporting Advisory)
Grant Thornton
08.2019 - 10.2019
- Company Overview: Learned in brief about various financial reporting standards across Industry.
- Learned in brief about various financial reporting standards across Industry.
Summer Analyst (Finance)
Goldman Sachs
03.2019 - 05.2019
- Company Overview: Learned about insights of Investment Banking and other operations of the Company.
- Learned about insights of Investment Banking and other operations of the Company.
Education
BBA - Finance And Accountancy
Christ University
Bangalore 06.2018 - 06.2021
Schooling -
Sai International School
Bhubaneshwar 06.2016 - 04.2018
Schooling -
Stewart School (ICSE)
Cuttack 04.2006 - 04.2016
Skills
MS PowerPoint
Problem-solving skills
Teamwork
Client support
Excellent communication
MS PowerPoint
Certification
Database Management System, 05/01/19
Hobbies
Guitar
Badminton
Creating Music
Timeline
Business Support Specialist
Revolut Technologies India Pvt Ltd
02.2024 - Current
Inside Sales Associate
Fresh Prints Inc.
09.2022 - 08.2023
Start-up Growth Associate
GradRight Inc.
03.2022 - 09.2022
Intern (Financial Reporting Advisory)
Grant Thornton
08.2019 - 10.2019
Summer Analyst (Finance)
Goldman Sachs
03.2019 - 05.2019
BBA - Finance And Accountancy
Christ University
06.2018 - 06.2021
Schooling -
Sai International School
06.2016 - 04.2018
Schooling -
Stewart School (ICSE)
04.2006 - 04.2016
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