NITESH CHHETRI
Gurgaon
Summary
Seasoned Product Manager with background in AI/ML with 12+ years' expertise in harnessing AI and machine learning to drive innovative product strategies and market success. Excels in transforming data insights into compelling product features, adept at leading dynamic teams, and skilled in strategic product lifecycle management in B2B space.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Product Management
RepCard
Gurgaon
01.2024 - Current
- Defined and executed product vision and strategy, aligning teams with a dynamic product roadmap.
- Leveraged data-driven decision-making to optimize sales strategies and drive B2B growth.
- Streamlined development using agile methodologies, ensuring timely feature delivery.
- Enhanced customer engagement and response times by 50% with CRM integrations and automated follow-ups.
- Improved user satisfaction and retention by 40% through consistent product enhancements.
Senior Data Scientist & Product Manager
Genpact
Gurgaon
03.2022 - Current
- Led the development and deployment of a Generative AI-based Chatbot, enhancing customer service interactions and reducing average resolution time by 40%.
- Spearheaded cross-functional teams to integrate AI and ML algorithms into the product suite, resulting in a 15% increase in user engagement.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
Senior Business Analyst : Analytics
Moodys Shared Services India
Gurgaon
05.2015 - 02.2022
- Engineered and implemented predictive models using machine learning algorithms, significantly influencing key business decisions and strategic directions.
- Synthesized and leveraged business intelligence data to craft reports and polished presentations using Power BI & Tableau, advocating for actionable changes and contributing to a 25% increase in productivity.
- Demonstrated expertise in comprehensive documentation, including BRD, FRD, PRD, as well as technical and project-related documents, ensuring clarity and consistency in project requirements and deliverables.
Senior Software Engineer
Capgemini
05.2014 - 02.2015
- Conducted in-depth troubleshooting for ERP systems like PeopleSoft, Oracle enhancing system stability and user satisfaction.
- Mastered cross-domain projects within Analytics, Finance, and Insurance, applying sophisticated statistical techniques to unearth pivotal insights from complex datasets.
Analyst Programmer
Atos Syntel Pvt Ltd
02.2012 - 05.2014
- Requirement gathering and stakeholder management for driving the ERP project.
- Analyzed existing SQL queries to identify opportunities for improvements.
Education
PGP - Artificial Intelligence And Machine Learning
Great Learning
Chennai09.2023
PGDM - Data Science And Business Analytics
Great Learning
Chennai06.2023
B Tech - Engineering
Ideal Institute Of Technology
Ghaziabad08.2011
Skills
- Technical Proficiencies: Machine Learning, Predictive Analytics, SQL, Python, AWS, , Power BI
- Data Science: Statistical Analysis, Data Visualization, NLP, Generative AI
- Product Management: Product Lifecycle Management, Market Analysis, UX/UI Design, Agile & Scrum Methodologies, Strategy & roadmap, Data-driven decision-making,Product marketing
- Leadership & Collaboration: Team Leadership, Stakeholder Engagement, Cross-functional Teamwork
- Business Acumen: Strategic Planning, Business Development, Customer Journey Analytics
Certification
- Certified Scrum Master (CSM)
- Microsoft Certified Data Analyst (DA-100)
- Certified Scrum Product Owner
- Certified Business Analyst (pursuing CCBA)
- Machine Learning Specialization by Andrew NG
- Generative AI with LLM from Deeplearning.ai
- Certified AI Product Manager (Udacity)
Timeline
Director of Product Management
RepCard
01.2024 - Current
Senior Data Scientist & Product Manager
Genpact
03.2022 - Current
Senior Business Analyst : Analytics
Moodys Shared Services India
05.2015 - 02.2022
Senior Software Engineer
Capgemini
05.2014 - 02.2015
Analyst Programmer
Atos Syntel Pvt Ltd
02.2012 - 05.2014
PGP - Artificial Intelligence And Machine Learning
Great Learning
PGDM - Data Science And Business Analytics
Great Learning
B Tech - Engineering
Ideal Institute Of Technology
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