NITESH CHHETRI
Gurgaon
Summary
Innovative Analytics Professional with 11+ years of experience, specializing in leveraging advanced statistical and predictive analysis to deliver impactful insights. Proven leader in developing data-driven strategies through cross-functional collaboration. Adept at embracing emerging technologies like Generative AI , NLP, Prompt Engineering, Data engineering to drive innovation and business growth.
Overview
12
12
years of professional experience
Work History
Senior Manager
Genpact
03.2022 - Current
- Devised and deployed predictive models using machine learning algorithms to drive business decisions. Built 3 models i.e Account health prediction, Process health Prediction and Client sentiment Prediction
- Derived forward-looking insights from ongoing analytics projects to offer predictive intelligence for ongoing business decision-making using Machine learning and Advance data analysis.
- Extracted and assessed data from databases to drive improvement of product development and business strategies and processes.
- .Built Generative AI QnA tool within the product using AzureOpenAI and GPT 3.5 to enhance customer experience.
- Built Automated solution in AWS Glue using Pyspark which enables ETL team to save 56 hrs on monthly basis
- Worked with stakeholders to develop quarterly product roadmaps based on impact, effort and test coordinations.
- Provided strong leadership to enhance team productivity and morale.
- Identified, measured and recommended improvement strategies for KPIs across business areas.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
Senior Business Analyst
Moodys Shared Services India
05.2015 - 02.2022
- Worked on Project with Multiple domains like Analytics, Finance and Insurance
- Well versed with latest Business and Data analysis techniques as per industry standard.
- Collaborated with internal stakeholders, identifying and gathering analytical requirements for customer, product and projects needs.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions for multiple ERP systems like Peoplesoft, Concur and SAP.
- Well versed with ERP tool like SAP and Peoplesoft ,end to end configuration.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes with the help of power BI & Tableau and increasing productivity by 25%.
- Mapped client business requirements, processes, and objectives and developed necessary product modifications to satisfy clients' needs.
- Collaborated closely with upper management to drive strategy through development and implementation of new processes
- Utilized advanced querying, visualization and analytics tools to analyze and process complex data sets.
- Provided reporting and creating models for Quarterly & Yearly forecast analysis and ad-hoc reporting in support of decision-making.
- Expert in Documentation and experienced in BRD, FRD, PRD along with Technical and Project documents
Senior Software Engineer
Capgemini
05.2014 - 02.2015
- Worked for Client : BUPA Insurance
- Wrote and optimized SQL statements to assist business intelligence practices.
- Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications like Peoplesoft, SAP
- Created proofs of concept for innovative new solutions in multiple tools.
- Planned, designed and implemented diverse business intelligence solutions.
- Gathered and defined customer requirements to develop clear specifications for project plans
- Generated reports, updated spreadsheets and presented results.
- Worked as ERP Techno functional Consultant with expertise in Procure to pay process Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement
Analyst Programmer
Atos Syntel Pvt Ltd
02.2012 - 05.2014
- Requirement gathering and stakeholder management for driving the ERP project.
- Led the team for 4 for ERP upgrade and fixed major bugs which were present in ERP system
- Facilitation & Coordination of UAT with business users & Developers
- Support for User Acceptance Testing with UAT cases and resolving any production issues.
- Resolved malfunctions with systems and programs through troubleshooting in ERP system.
- Updated documentation with project deviations to capture changes.
- Analyzed existing SQL queries to identify opportunities for improvements.
- Compiled, cleaned and manipulated data for proper handling.
Education
PGP - Artificial Intelligence And Machine Learning
Great Learning
Chennai09.2023
PGDM - Data Science And Business Analytics
Great Learning
Chennai06.2023
B Tech - Engineering
Ideal Institute Of Technology
Ghaziabad08.2011
Skills
Technical Skills:
- Artificial Intelligence & Machine Learning
- Predictive Modeling & Statistical Analysis (Python, R)
- Data Visualization & BI Tools (Tableau, PowerBI)
- Data Engineering (SQL, ETL)
- Cloud Computing (AWS)
- Natural language processing with Deep learning
- Prompt Engineering
- Generative AI ( ChatGPT, AzureOpenAI, LLAMA)
Soft Skills:
- Strategic Thinking & Analytical Mindset
- Leadership & Team Management
- Cross-functional Collaboration
- Effective Communication & Presentation
- Strategic planning
Certifications
1) Certified Scrum Master ( CSM)
2) Microsoft Certified Data Analyst (DA-100)
3) Certified Scrum Product Owner
4) Certified Business Analyst , pursuing CCBA
5) Machine Learning Specialization by Andrew NG
6) Generative AI with LLM from Deeplearning.ai
7) Certified AI Product Manager Udacity
Hobbies
- Volunteering and community involvement
- Photography
- Travel
- Dance
- Sports & Fitness
Timeline
Senior Manager
Genpact
03.2022 - Current
Senior Business Analyst
Moodys Shared Services India
05.2015 - 02.2022
Senior Software Engineer
Capgemini
05.2014 - 02.2015
Analyst Programmer
Atos Syntel Pvt Ltd
02.2012 - 05.2014
PGP - Artificial Intelligence And Machine Learning
Great Learning
PGDM - Data Science And Business Analytics
Great Learning
B Tech - Engineering
Ideal Institute Of Technology
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