Nithin S
Kanakapura
Summary
Experienced technical support senior engineer with a proven track record of over 5 years in ensuring seamless operations for clients. Recognized for quick network analysis and resolution of downtime issues, as well as efficient integration of new network components. Adept at maintaining smooth operations and delivering exceptional customer service.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Technical Support Senior Engineer
Sonicwall Technology Systems India Private Limited
Bengaluru
05.2021 - Current
- Network Designing, Implementing, Configuring, and Troubleshooting of Network & Security systems.
- SonicWALL technological knowledge in Administration, Implementation, and Support.
- Extensive hands-on experience on SonicWALL TZs, NSAs, and Access point deployment.
- Layer 2 Networking: Switch Management, VTP, STP, VLAN, Flow Control, and Framing.
- Layer 3 Networking: Static & Dynamic Routing, Policy-Based Routing, Addressing, IGMP, IPSec.
- Layer 4 Networking: TCP, UDP, ESP, AH, ISAKMP.
- Layer 7 Networking: SSL, TLS, DNS, DHCP, FTP, HTTP/S, LDAP, RADIUS, RDP, SSH, SIP, RTP, SMTP, SNMP, Telnet.
- Experience in implementing & troubleshooting Site-to-Site (IPSec) VPN, Hub & Spoke, Tunnel interface, and Remote VPN like SSL and GVC.
- Proactively identify, diagnose, analyze, and troubleshoot network issues.
- Security Services: Intrusion Detection and Prevention, Client AV, Anti-spyware, Gateway AV, Unified Threat Management, Content Filters, Application and Signature Control, Geo IP, Botnet Filters, Failover & Load Balancing.
- Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service requirements with respect to network architecture.
- Real-time log monitoring, investigation, analysis, and reporting security events from multiple log sources like Firewalls, IDS/IPS, and Servers.
Network & Security Engineer
STI Info Tech
Bengaluru
05.2019 - 05.2021
- Developed and implemented extensive Lan designs to connect up to 3000 users
- Provided smooth communications by configuring WLAN technology, wireless access points
Education
B.E - Electronic & Communication Engineering
Amrutha Institute of Engineering
PUC - PCME
Jain vidyaniketan Pu college
Schooling - undefined
Jain vidyaniketan
Skills
Troubleshooting
Packet analysis
VPN,IPSEC,DHCP,DNS,HTTP,HTTPS,TCP/IP,NAT
Routing
Management skills
Accomplishments
- Certificate of Recognition - Discretionary Effort (Spot Award)
- CVA - Customer Survey Award Certificate - SonicWall Network Security Administrator SonicOS 7
- Mentored Entrants & Interns
- Assisted with technical knowledge base article
Timeline
Technical Support Senior Engineer
Sonicwall Technology Systems India Private Limited
05.2021 - Current
Network & Security Engineer
STI Info Tech
05.2019 - 05.2021
PUC - PCME
Jain vidyaniketan Pu college
Schooling - undefined
Jain vidyaniketan
B.E - Electronic & Communication Engineering
Amrutha Institute of Engineering
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