Nithin Umendran
Summary
I am seeking opportunities to join a company that can help me in enhancing my skills, strengthening my knowledge and realizing my potential. I am willing to explore a wide variety of opportunities that can help me gain perspective.
Overview
2
2
years of professional experience
Work History
Operation Support Executive
Fluentgrid Ltd
Kaloor
04.2024 - 11.2025
- Monitored applications, including IC4, Grievance, and Web portal, and reported deviations to internal team and relevant stakeholders to ensure compliance.
- Carrying out governance tasks to guarantee the product's quality and the task's closure by the stakeholder within the SLA.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
- Tested application functionality and provided development team with functional observation point report to inform improvements.
Education
Msc - Electronics
MG UNIVERSITY
10-2020
BSC - PHYSICS
KENDRIYA VIDYALAYA ERNAKULAM
Ernakulam05-2018
SENIOR SECONDARY SCHOOL EXAM -
KENDRIYA VIDYALAYA BOWENPALLY
Secunderabad06-2015
SECONDARY SCHOOL EXAMINATION -
Kendriya Vidyalaya Bowenpally
Secunderabad, India04-2013
Skills
- Proficient in MS Office applications
- Strong verbal communication
- Time management
- API integration
- Proficient in data analysis
- Client engagement
- Project management
- Operations management
Projects
Advance Vehicle Monitoring And Rescue System, ARM Microcontroller Based Vehicle Monitoring System., Design, programming, Testing And implementation.
Languages
- English
- Hindi
- Malayalam
Accomplishments
Participated And Secures First Place In the 13th KC Shanmukham Memorial Quiz Competition Held At MA College, Ramapuram.
Disclaimer
I Hereby Declare that All The Above Information Mentioned Is True And Correct To My Knowledge And I Take The Full Responsibility Of The Above Mention Particulars
Timeline
Operation Support Executive
Fluentgrid Ltd
04.2024 - 11.2025
Msc - Electronics
MG UNIVERSITY
BSC - PHYSICS
KENDRIYA VIDYALAYA ERNAKULAM
SENIOR SECONDARY SCHOOL EXAM -
KENDRIYA VIDYALAYA BOWENPALLY
SECONDARY SCHOOL EXAMINATION -
Kendriya Vidyalaya Bowenpally