Accomplished Senior Operations Executive with extensive experience in driving operational excellence and strategic initiatives. Demonstrates a strong track record in managing complex operations, optimizing processes, and enhancing efficiency across various departments. Proven expertise in leading cross-functional teams, developing and implementing operational strategies, and achieving key performance indicators (KPIs). Skilled in data analysis, budget management, and compliance with regulatory standards. Committed to delivering impactful results that drive organizational growth and improve overall performance.
Overview
11
11
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Executive/MIS - Operations
SKYCELL (OPPO Distribution)
01.2021 - 01.2024
Develop and maintain Management Information Systems (MIS) to ensure accurate and timely reporting of operational data.
Collect, analyse, and interpret operational data to provide insights and support decision-making processes.
Generate and distribute regular reports on key performance indicators (KPIs), operational efficiency, and other relevant metrics.
Collaborate with operational teams to identify data requirements and ensure accurate data collection and reporting.
Monitor and ensure data integrity across various systems and databases to maintain reliable and accurate information.
Create and update operational dashboards and visualizations to facilitate easy interpretation of data and performance metrics.
Assist in the development and implementation of operational policies and procedures based on data-driven insights.
Senior Operations Executive
Reliable com (OPPO Distribution)
01.2020 - 01.2021
Strategize and implement operational plans to meet organizational objectives and drive business growth.
Oversee daily operations to ensure seamless functioning across departments, identifying and addressing any operational issues.
Develop and manage key performance indicators (KPIs) to monitor and evaluate operational performance and efficiency.
Collaborate with senior management to formulate and execute operational policies and procedures that align with business goals.
Coordinate with cross-functional teams to optimize processes, streamline workflows, and enhance overall productivity.
Communicate regularly with executives and upper management to ensure alignment on strategic goals and operational performance.
Collaborate with executives to develop and implement operational policies and procedures that enhance efficiency and effectiveness.
Oversee daily functions of the business to ensure smooth operations and timely resolution of issues.
Ensure compliance with industry regulations and standards by implementing and monitoring necessary controls and processes.
Create and manage short and long-term operational goals to drive organizational growth and performance.
Suggest improvements to operational processes and systems to optimize productivity and reduce costs.
Provide sales support by generating and analysing various reports to help achieve targets and identify areas for improvement.
Operations Executive
SP Enterprises
01.2013 - 01.2016
Maintain healthy relationships with suppliers and stakeholders to ensure reliable and efficient supply chain management.
Ensure compliance with laws and regulations by monitoring and implementing necessary changes in operations.
Create daily reports related to sales achievements, including data analysis and comparisons with previous months.
Develop presentations to discuss overall and location-wise performance, providing insights to drive productivity.
Education
BA - English Literature
Rabindranath Tagore University
01.2019
Diploma in GNIIT - Software Engineering
Academic Council of NIIT
01.2011
Higher secondary - undefined
Board of higher secondary Examination
01.2008
Higher school - undefined
Board of Public examination
01.2006
Skills
Operational Excellence
undefined
Certification
Introduction to Microsoft Silverlight
Awards
Appreciation for Successful Software Updation
Disclaimer
I hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge and I hold the responsibility for the correctness of the above-mentioned particulars.