NITHIYAARASI ELANGOVAN
Senior Process Associate
Chennai
Summary
Senior Process Associate ensuring loan file audits, compliance checks, and workflow support across lending operations. Mentors junior associates, resolves processing gaps, and keeps additional workloads moving when teammates are absent. Strengthens team accountability by improving accuracy and reducing preventable errors.
Overview
3
3
Languages
1
1
Certification
3
3
years of professional experience
Work History
Senior Process Associate
New American Funding
04.2026 - Current
- Audited loans processed by junior associates to ensure accuracy and compliance.
- Provided process updates and guidance to team members, improving efficiency and reducing errors.
- Took ownership of additional workloads, covering tasks for absent colleagues by handling two persons’ responsibilities in a single day
- Demonstrated leadership by mentoring juniors and fostering a culture of accountability.
Process Associate
New American Funding
03.2024 - 04.2026
- Audited and managed borrower loan data with accuracy and compliance.
- Coordinated with insurance companies and lenders to maintain borrower policies.
- Reviewed team reports to prevent delays, ensuring adherence to deadlines.
Customer Service Representative
Sutherland
06.2023 - 01.2024
- Resolved customer issues by analysing concerns and recommending solutions.
- Strengthened communication and adaptability skills through direct client interaction.
Data Science Intern
Shiash Info Solutions
05.2023 - 07.2023
- Worked on real-world projects involving data collection, cleaning, and preprocessing.
- Applied machine learning algorithms and statistical models using Python.
- Collaborated with a team of data scientists to deliver actionable insights.
Education
Bachelor of Computer Applications (B.C.A.) - Computer Science & Applications
Apollo Arts & Science College
Chennai01-2023
Skills
Python
MySQL
Data cleaning
Data visualization
Advanced Excel
Business process analysis
Process improvement
Workflow management
Operations reporting
Root cause analysis
Quality assurance
Audit compliance
KPI tracking
Issue resolution
Fraud detection
Loan servicing systems
Accomplishments
- Internship in Data Science, Shiash Info Solutions
- State-level Handball Player | District-level Badminton Player | Level 5 Swimming
Certification
Completed French A1 an A2 Certification
Achievements & Extracurriculars
State-level Handball Player | District-level Badminton Player | Level 5 Swimming State-level Handball Player | District-level Badminton Player | Level 5 Swimming
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
French
Elementary (A2)
Tamil
Intermediate (B1)
Interests
Sports - Handball, Badminton, Swimming
Music - Keyboard, Cello
Reading Novels and Articles
Timeline
Senior Process Associate
New American Funding
04.2026 - Current
Process Associate
New American Funding
03.2024 - 04.2026
Customer Service Representative
Sutherland
06.2023 - 01.2024
Data Science Intern
Shiash Info Solutions
05.2023 - 07.2023
Bachelor of Computer Applications (B.C.A.) - Computer Science & Applications
Apollo Arts & Science College