Nithya Arumugam
Agile Delivery Lead
Dubai
Summary
Agile Delivery Lead and Certified Scrum Master with 9+ years of experience in Software Testing and Agile Delivery, including 5+ years in Emirates Airlines. Proven expertise in leading high-performing Agile teams, driving Scrum practices, and ensuring the on-time delivery of high-quality technology solutions. Adept at stakeholder management, risk mitigation, and Agile transformation. Strong background in E-Commerce, Airline Operations, Payments, and Loyalty Programs.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Agile Delivery Lead (Scrum Master)
Emirates Airlines
08.2018 - Current
- - Leading Agile transformation within Emirates Airlines by implementing Scrum and Kanban methodologies.
- - Facilitating Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- - Managing product backlogs in collaboration with Technical Product Owners (TPOs) to ensure business alignment.
- - Identifying and removing impediments and blockers, ensuring smooth sprint execution and timely delivery.
- - Conducting Agile coaching to improve Scrum maturity, self-organization, and team collaboration.
- - Coordinating with global cross-functional teams including developers, testers, and business stakeholders.
- - Driving key Airline Operations projects such as AWS Cloud Migration, Premium Economy, and Payment Integrations.
Software Engineer
iNautix Technology (Bank of New York Mellon)
07.2015 - 03.2018
- - Delivered Agile testing solutions for the Deal Onboarding platform, ensuring compliance with banking regulations.
- - Automated test scripts using Selenium and Java, reducing manual testing effort by 40%.
- - Conducted test data preparation, test execution, and defect management in Jira.
Education
B.E. - Computer Science Engineering
Anna University
India01.2005
Skills
- Agile Delivery & Scrum Mastery: Sprint planning, backlog refinement, and Agile coaching
- Software Testing & Quality Assurance: Functional and automation testing using WebDriver IO, Cucumber, Java, JavaScript, Rest Assured
- Project & Stakeholder Management: Leading Agile teams, cross-functional collaboration, and vendor management
- Tools & Technologies: Jira, Confluence, ServiceNow, ALM, Selenium, CI/CD pipelines, AWS Cloud Migration
- Airline Domain Expertise: Reservation, Ticketing, Pricing, Payments, and Loyalty Programs
- Process Improvement & Risk Management: Continuous improvement, issue tracking, and impediment removal
Certification
- Certified Scrum Master (CSM) – Scrum Alliance
Timeline
Agile Delivery Lead (Scrum Master)
Emirates Airlines
08.2018 - Current
Software Engineer
iNautix Technology (Bank of New York Mellon)
07.2015 - 03.2018
B.E. - Computer Science Engineering
Anna University