Nitin Dahiya
Summary
PMP-certified Senior Project Manager with 16+ years of experience delivering large-scale IT infrastructure transformation, server modernization, OS upgrades, NAS remediation, and service delivery programs. Proven track record of leading complex projects, driving operational excellence, and managing cross-functional teams in global enterprise environments. Skilled in stakeholder management, governance, risk mitigation, vendor management, and process improvement, with a strong focus on quality, customer satisfaction, and business outcomes. Recognized as a strategic leader, effective communicator, and problem solver who consistently delivers projects within scope, schedule, and budget.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Senior Project Manager
Kyndryl
2025.01 - Current
- Implemented strategic NAS remediation program for NFS and CIFS platforms, boosting compliance and reducing risks.
- Directed governance initiatives among service owners, security, and application teams to streamline alignment.
- Executed remediation plans for over 200 NFS shares and 560 CIFS shares, strengthening access controls.
- Oversaw MYID integration and access validation across domains to elevate identity governance standards.
- Achieved delivery of 50+ remediation changes in production environments without disrupting services.
- Developed governance reporting frameworks that increased executive oversight and improved program execution.
Deliver lead for OS Upgrade
2022.03 - 2024.12
- Led OS modernization programs across 500+ Windows, Linux, and Solaris servers, reducing legacy platform risk and enhancing security compliance.
- Delivered 70+ upgrade releases, including Windows 2016–2019, RHEL 6/7–8, and Solaris 11.3–11.4 migrations, with minimal service impact.
- Executed a phased Solaris upgrade strategy, validating through a Category A application proof-of-concept before rolling out to 100+ servers.
- Drove cross-functional governance and stakeholder alignment across Infrastructure, Application, Security, and Service Management teams.
- Improved platform resilience, audit readiness, compliance posture, and long-term technology supportability through structured lifecycle management.
- Provided executive reporting, risk management, and delivery governance to ensure successful execution of modernization initiatives.
Build and BAU Lead PM
2017.01 - 2021.02
- Centralized Server Build & BAU Operations to improve governance, standardization, and service delivery consistency across infrastructure teams.
- Enhanced Delivery Predictability through capacity forecasting, workload planning, and proactive stakeholder management, ensuring timely server provisioning and project execution.
- Improved Operational Efficiency by partnering with automation teams to streamline build processes, standardize server patterns, and reduce manual effort.
- Strengthened Compliance & Quality Assurance through collaboration with compliance and engineering teams, ensuring infrastructure met security, technical, and organizational standards before production deployment.
- Increased SLA Adherence and Service Reliability through structured governance, daily operational reviews, and proactive issue management.
- Accelerated Build-to-Operations Transition by aligning Build, BAU, Automation, and Compliance teams, reducing handoff risks and improving operational readiness.
- Reduced Infrastructure Risk through health checks, deviation management, and remediation planning, improving platform stability and resilience.
- Enhanced Stakeholder Visibility via delivery tracking, executive reporting, and governance controls, enabling faster decision-making and issue resolution.
Multiple Portfolio/Program Management Roles
1997.01 - 2017.01
- Led and managed multiple portfolios and Programs over multi million Dollars. Implemented effective governance models ensuring zero defects and no penalties.
- Performed various roles of program and project manager across multiple accounts within IBM.
Senior Project Manager (Advisory & Implementation Services)
- Managed delivery of multiple infrastructure and transformation projects across business units, ensuring successful execution through strong governance, stakeholder management, and risk controls.
- Led geographically distributed teams including internal, offshore, and subcontractor resources, supporting enterprise-wide technology initiatives.
- Governed change management activities through CAB participation, risk assessment, and controlled implementation processes.
- Established project documentation, reporting, and governance standards to improve compliance, delivery transparency, and executive decision-making.
- Built strong relationships with customers, project sponsors, and business stakeholders to drive successful project outcomes and customer satisfaction.
- Provided executive-level reporting, performance tracking, and strategic recommendations to support continuous improvement and program success.
Education
MBA -
IIPM
B.C.A -
Agra University
Skills
- Project portfolio management
- PMO governance practices
- Scheduling and planning expertise
- Risk assessment and mitigation
- Change implementation strategies
- Capacity and resource allocation
- Financial management skills
- Vendor negotiation and management
- Stakeholder relationship management
- Reporting to executives
- Leadership across functions
- Service delivery excellence
- Infrastructure modernization initiatives
- Team leadership development
- Effective communication skills
- Conflict mediation techniques
- Analytical problem solving and decision making
- Prioritization and time efficiency
Certification
- PMP (Certified)
- ITIL Fundamental V3
Timeline
Senior Project Manager
Kyndryl
2025.01 - Current
Deliver lead for OS Upgrade
2022.03 - 2024.12
Build and BAU Lead PM
2017.01 - 2021.02
Multiple Portfolio/Program Management Roles
1997.01 - 2017.01
Senior Project Manager (Advisory & Implementation Services)
MBA -
IIPM
B.C.A -
Agra University