Summary
Overview
Work History
Education
Skills
Certification
Languages
COMPUTER PROFICIENCY
Timeline
Generic
Nitin Fulsoundar

Nitin Fulsoundar

Ahmednagar

Summary

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Focused and dedicated insurance professional with several years of experience providing superior customer service and rates for policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs. Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Insurance Agent

THE NEW INDIA ASSURANCE CO LTD
AHMEDNAGAR
04.2019 - Current
  • Managed client relationships to ensure satisfaction and retention.
  • Assisted clients in selecting appropriate insurance policies for their needs.
  • Conducted policy reviews to identify gaps or necessary adjustments.
  • Processed claims efficiently while maintaining compliance with company guidelines.
  • Collaborated with underwriters to assess risk and determine coverage terms.
  • Developed marketing strategies to generate new business opportunities.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Responded to customer inquiries and problems to promote great service.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Maintained accurate records of all insurance transactions using computer software systems.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
  • Processed payments received from clients promptly according to established procedures.
  • Explained complex technical terms related to insurance plans in simple language for easy understanding.
  • Participated in continuing education courses to stay current on industry trends and changes in regulations.
  • Analyzed claims data to determine potential areas of improvement for policyholders' protection.
  • Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
  • Explained coverage options to potential policyholders, answering questions or concerns.

Computer Operator, Clerk, Insurance Assistant

Videocon Industries Ltd
Ahmednagar
12.2004 - 03.2019
  • In Dec 2004, I join VIDEOCON INDUSTRIES LTD. at Ahmednagar. (Insurance Cell Department). Now in VIDEOCON, I am a data Operator from last 14 year. & collect all over India’s Branches Insurance Claim Settlements & Policy Underwriting in Cwiss System of Marine Inland, Export – Import Insurance Certificates, Fire & Burglary, Money Insurance, Workers-Staff Mediclaim, Personal Accident Policies, Motor Vehicle Insurance, All Claim Settlements filing work, & Also Banking Related work
  • Assisted users with setting up their workstations, printers, scanners and other peripherals.
  • Managed email accounts by creating aliases, forwarding emails
  • Assisted in organizing files and documents for easy retrieval.
  • Supported team members by sharing knowledge and best practices regularly.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Performed data entry tasks to update customer accounts records.
  • Communicated with customers and employees to answer questions or explain information.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Organized and maintained filing systems for confidential documents.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Utilized computer software programs to create reports, labels, forms.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Maintained and updated filing, inventory and database systems, manually or using computer.

Education

Bachelor of Commerce -

New Arts Commerce & Science Collage
Ahmednagar, Maharashtra
05.2001

HSC -

New Arts Commerce & Science Collage
Pune
03.1998

High School -

A.E.S.New English School
Pune
03.1996

Skills

  • Insurance Policy Underwriting in Cwiss System of Marine Inland, Export – Import Insurance Certificates, Fire & Burglary, Money Insurance, Workers-Staff Mediclaim, Personal Accident Policies, Motor Vehicle Insurance, All Claim Settlements filing work, & Also Banking Related work

Certification

  • Programme on Management of Industrial Customers National Insurance Academy, 2008
  • PV SOLAR & NET MITERING MCED, 2018

Languages

English, Hindi, Marathi

COMPUTER PROFICIENCY

  • CWISS
  • GENESYS
  • SAP
  • MS OFFICE, WORD, EXCELL, POWER POINT, INTERNET

Timeline

Insurance Agent

THE NEW INDIA ASSURANCE CO LTD
04.2019 - Current

Computer Operator, Clerk, Insurance Assistant

Videocon Industries Ltd
12.2004 - 03.2019

Bachelor of Commerce -

New Arts Commerce & Science Collage

HSC -

New Arts Commerce & Science Collage

High School -

A.E.S.New English School

Similar Profiles

CREATE PROFILE
Nitin Fulsoundar