Cluster Relationship Manager at Niva Bupa Health Insurance
Summary
TO CREATE A SECURE AND CHALLENGING POSITION IN THE PROFESSIONAL ENVIRONMENT APOSITION THAT WILL UTILIZE MY BOTH THEORETICAL AS WELL AS PRACTICAL KNOWLEDGE FOR MYPERSONALAND PROFESSIONAL GROWTH.
Overview
13
13
years of professional experience
Work History
Cluster Relationship Manager
NIVA Bupa Health Insurance
07.2018 - Current
The Role of a Cluster Relationship Manager at Niva Bupa Health Insurance is primarily related to building and maintaining relationships with customers, generating revenue and providing exceptional customers' service.
Lead a team of Field Sales Leaders (FSLs) to achieve assigned targets.
Identify opportunities of improvement across customer service, underwriting and claims.
Suggest reward & recognition platforms for bank partner's employees.
Build common agenda & scorecard with the key team members of the region; review performance.
Collaborate with the training department to deploy programs to achieve & exceed training standards.
Lead in implementation and monitoring of R&R activities; monitor performance of sales promotions.
KEY MEASURES OF PERFORMANCE
GWP - Renewal
Compliance & Audit
Claim Meets – Education & Certificates
Sales Development Manager
HDFC Life Ltd
10.2016 - 06.2018
Sales Consultant
Policybazaar.com
08.2012 - 09.2016
Education
B. Com -
University of Rajasthan
12th - undefined
Rajasthan Board
10th - undefined
Rajasthan Board
Skills
Relationship building
Job Profile Current - Key Roles Responsibilities
Building and maintaining relationships with customers
Generating revenue and providing exceptional customer service
Leading a team of Field Sales Leaders (FSLs) to achieve assigned targets
Identifying opportunities for improvement across customer service, underwriting, and claims
Suggesting reward & recognition platforms for bank partner's employees
Building common agenda & scorecard with key team members of the region; reviewing performance
Collaborating with the training department to deploy programs to achieve & exceed training standards
Leading in implementation and monitoring of R&R activities; monitoring performance of sales promotions