Nitin Naithani

Taking care of complete southern India retail boutique operations (Karnataka, Tamil Nadu,Telangana and Kerala)

• Business Development- Identify and executed new boutique in a right brand mix environment with high visibility for both COCO and FOFO
• P&L management-All over and at boutique level, ensuring profitability through strategic cost control, revenue optimization, and operational efficiency
• Franchise Management -Oversaw end-to-end operations of retail franchise boutiques, ensuring alignment with brand standards, SOPs, Profitability and commercial goals
• Sales Review - Detailed weekly and monthly sales review at boutique level to keep the business on track.
• Merchandising- Efficient merchandising planning at boutique level to get optimum sale through
• Recruitment and Training-Built and nurtured high-performing teams through continuous coaching, performance management, and skills development.
• Ensured exceptional customer experience through consistent visual merchandising (VM), boutique hygiene, and adherence to global brand guidelines.
• Alternative sales channel- Managing B2B and corporate gifting order through business partners

• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
• Improved store performance and profits by providing a motivational and supportive environment, helping sales teams to exceed KPIs and targets
• Competition analysis and strategy planning
• Franchise Business Handling- Taking care of FOCO store in Nepal
• Designed store layout based on promotions, highlighting targeted products to increase customer interest and sales
• Business Process-Building SOP & function to overcome department challenges
• Client Relationship Management- With Malls partners and Third party vendors
• Business Development-location study, catchment, and growth path analysis

• Developing and implementing strategic business plans to capture market at institutional level (B2B) & retail level
• Identifying specific prospects to reach out to new clients with effective plans and communication to create healthy and long-term business relation
• Budget planning and P&L management
• Coaching the sales team by providing them with all the necessary product & communication training for smooth functioning of sales operation
• Competition analysis in terms of price and packet size to tap best the market share

• Sales through the highest standards of customer care
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
• Driving KPIs and competition analysis
• Weekly and monthly business review with upper management for smooth functioning of the store business
• Weekly stock planning with merchandiser by analyzing the sales trend and sale through of the articles
• Coordination with visual merchandiser for product launch, props handling and regular store checkup to keep the store in best shape to maximize the sale
• Taking care of the compliances, cash, billing, inventory management, roaster planning, opening and closing process of the store
• Grooming the team with regular sales, product and effective communication training to bridge the gaps of the sales

• Started my retail journey as a sales associate in June 2015 and got promoted as an Assistant Manager on August 2016
• Supervised the daily store operation and reports the line manager
• Contributed in the sales target with KPIs as per the company standards
• Weekly reporting of VM PPT., associates sales track, target achievement and other reports as per the requirement by the line manager
• Conducting product and sales training sessions for the sales team as per the company guidelines and standards
• Taking care of the compliances, cash, billing, inventory management, roaster planning, opening, and closing process of the store