Nitin Patil

• Managed functional areas of logistics for West Region FG Movements.
• Improved on time dispatch of orders from 85% to 90%.
• 96% of delivery were serviced on time.
• Adhere Cool Chain Compliance from 92% to 96%.
• Maximize utilization of vehicle i.e. Vehicle Fill Rate to 96%
• To Minimize Transport Operation Cost, Kilometer Matrix was implemented, reverser logistics initiated and Optimized Vehicle route.
• Sustained Zero Accident in Secondary Transportation.
• Collaborated with procurement team to discuss procurement, logistics and service requirements for optimized purchasing power.
• Drive Operation performance review and Publish Scorecard with internal and external stakeholder.
• Coordinated with Factory, Sales, Finance, Order Management, 3PL Warehouse, Vendors, Drivers for smooth function of operation and services.
• Driven digital initiatives across locations which have improved operations efficiency and reduced fire fighting.
• Negotiated contracts to secure favorable rates and terms.
• Tendering and Vendor selection.
• Trained new hires and conducted refresher training on process.
• Created Operation Master Plan for 3 years horizon and tracking progress on periodic basis.

• Looking after Quality in Value Chain, Safety in Distribution and Process Excellence.
• Quality in Value Chain.
• Implement quality systems in downstream and conduct Quality in distribution audits at regular intervals as per process.
• Execute training plans on Quality for Branch Supply Chain team, Sales team, Third party people at DCs and CDs.
• Drive value chain assessment and retails quality audits with quality team- factories, supply chain and sales team, as per nestle procedure.
• Handling customer and consumer Complaints related to downstream operations and conduct RCAs with cross-functional teams.
• Execute implementation of Management Systems (e.g. FSMS/ISO 22000) and Cascade Head Office initiatives on Quality across DCs.
• Process Excellence
• Develop Operational Master Plan for 3 year horizon, Performance measure to assist with driving results.
• Collaborate with multiple stakeholders including Operation, Sales, and Finance to understand and quantify impacts of key business decisions and trade offs.
• Safety
• Conversant in formulating and Implementing Safety related internal policies, processes and procedures.
• Hands on experience in managing incidents and hazard and in conducting incident/hazard investigation and reporting.
• Implemented customer complaint system and root-cause problem solving, decreasing customer complaints 20%.

Establishment of quality assurance and control policy at site.

• Support Quality Management in proposal reviews and reporting QA metrics.
• Develop and improve QA capability and system at site to ensure timely QC/QA support, product release/rejection decision.
• Conduct trend analysis of audit results and provide QA management with initial root cause analysis.
• Ensure proper coordination of customer-initiated audits and mock regulatory inspections and manage regulatory facility inspections.
• Direct and / or participate in scheduling, preparation for, conduct, reporting, and close out for all audits assigned.
• Guidance and training to employees for day to day operation.
• To conduct online Inspection of new release product.
• To handle Customer Complaints, raise by and received on site.
• Analyzed quality management system metrics to identify trends, lead improvement projects and prepare third-party inspections and audits.

• Manually test website during Alpha and Beta phase.
• Testing Content, Database, Functionality, Compatibility and Performance of Website Detecting defects of website.
• Updating to Technical Head about errors.
• To coordinate with developer's team to correct or remove errors.
• Ensuring that website is deployed error free.
• Repaired faults, reassembled products and completed additional tests.
• Supported, implemented and helped shape test approach by identifying solutions to recurring issues.