NITIN V
Technical Sales Engineer
Bengaluru
Summary
Technical Sales Engineer with experience providing global technical support and application engineering for connectors, sensors, relays, cable assemblies, heat shrink products, and electronic components. Skilled in product selection, technical analysis, and customer consultation to deliver fit-for-purpose solutions. Collaborate with Product Engineering, Sales, and Global Support teams to resolve technical challenges, enhance customer satisfaction, support business growth, and consistently meet SLA targets.
Overview
7
7
years of professional experience
Work History
Technical Sales Engineer
TE Connectivity
06.2025 - Current
- Streamlined global technical support, improving user experience through responsive issue resolution. Executed application engineering to enhance product reliability. Conducted research on datasheets, drawings, PCNs, and compliance, supporting project accuracy and regulatory adherence. Managed Salesforce cases to ensure prompt resolution of client queries. Collaborated with engineers and sales personnel to meet project goals. Provided ongoing support to global customers in resolving technical challenges.
- Developed tailored solutions based on customer requirements and industry trends.
- Collaborated with cross-functional teams to enhance product offerings and resolve client issues.
Technical Support Engineer
HP Inc.
09.2019 - 06.2025
- Resolved complex issues in enterprise-level technical support, enhancing customer satisfaction. Maintained comprehensive documentation for effective knowledge sharing. Led training initiatives for new hires to facilitate integration into the team. Optimized issue resolution processes, achieving quicker turnarounds for customer inquiries.
- Diagnosed and resolved technical issues for printers and PCs, ensuring minimal downtime for clients.
- Provided remote support using HP's diagnostic tools to troubleshoot customer inquiries efficiently.
Education
Associate of Science - Biology
MES Kishora Kendra P.U. College
Bangalore 04.2001 -
Skills
Salesforce CRM
Product Knowledge
Technical documentation
Troubleshooting
Microsoft Office
Technical sales
Application engineering support
Solution selling
Product research
Customer success
Cross-functional collaboration
Root cause analysis
Engineering escalations
Product compliance
Communication
Accomplishments
Successfully supported global customers, delivered technical consultation, collaborated with engineering teams, maintained SLA compliance, and resolved high volumes of technical inquiries.
Recognized with the Most Valuable Player (MVP) Award (2024), maintained Stack Top Performer status for eight consecutive months, and received the Operational Excellence High Flyer award for consistently delivering exceptional performance, exceeding operational targets, optimizing workflows, and driving customer and business success.
Timeline
Technical Sales Engineer
TE Connectivity
06.2025 - Current
Technical Support Engineer
HP Inc.
09.2019 - 06.2025
Associate of Science - Biology
MES Kishora Kendra P.U. College
04.2001 -